Bula Lori,

We had a wonderful time in Fiji! Garden Island Resort was a perfect choice for us. The location for our dive spots couldn't have been any closer and our oceanfront balcony was literally feet from the water. What a great view of Somosomo Straits. The rooms were adequate and well maintained and the food was good, too. I also liked the newly renovated dining area with its wide open view of the water as well as the fruit bats hanging from the trees above! Also, like everyone says, the staff and island people were very nice, accommodating and genuinely happy. How refreshing!
The diving was amazing with all the multi-colored and shaped soft corals as well as a variety of other corals and sea life. The blue ribbon eels were beautiful and a first for me as well as the poisonous and very docile sea snakes that I'd read and heard so much about. When the currents were cranking it was also quite a ride--spread your arms and fly underwater!

The island itself with the waterfalls, rivers, greenery, hills, villages and the people was absolutely something special. Combining the land and sea life all together made for an unforgettable trip by all.

Thanks for all your help in planning this trip for us, Lori.
K. Baird
Newport Beach, CA

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Bula Mike,

Happy Holidays and Happy New Year. Thank you for helping to put together my families' trip to Castaway Island Resort last month, our second trip you've helped put together for us. I thought I'd give you a critique of our week there, as well as give you the opportunity to make suggestions re what we might consider for the summer of 2010.

As a reminder of who we are, we are a family of 5, with 3 kids currently ages 13, 10, and 7. I've travelled fairly extensively-lived in Malaysia as a high school student for a year, speak 5 languages, my wife's family originated from the Phillipines, etc... I often like to dive on tropical vacations, but my wife does not. My 10 year old got his Jr certification while at Castaway. We are activity oriented. A lovely beach is fine and appreciated, but there have to be activities to engage in as well. My wife enjoys tennis, so usually wants to find a place with or near opportunity to hit a bit if she can.

Castaway: My wife and I booked with you at Koro Sun 3 years ago on your recommendation, just the two of us without kids. Great trip-just about perfect. Great food, beautiful people, good diving, my wife cried as we left. Not much of a beach or pool, and the intimate nature of the place accepts but isn't too populated with kids, so Castaway was a better destination for family, but set the standard for comparison of accomodation, food, and friendliness for us to date. So with that in mind, there were things that were nice about Castaway and some things that fell a bit short.

The good: Beautiful location. Beautiful beach. Nice facilities: Nice size pool in good condition, tennis court, spacious bures, beautiful dining area, boats in good condition, good dive facility, lots of families with kids to make friends with, great dive staff (good with kids too, as my 10-yr-old will testify).

The fair (I won't say bad b/c I don't think anything was "bad", just a tad off or disappointing at times): Food was good, but not great. Nothing bad, but just a notch above good buffet quality. Certainly not the level of Koro Sun from '06. The staff were nice, but with many the radiant warmth was just not there. ( My wife was not moved to tears when we were leaving.) The diving is beautiful but tame - great for my 10-year-old to learn, but similar at all sites so that 6 days of diving clear calm waters with pretty corals gets monotonous for me. No schools of barracuda, no large sharks, no rays, no swim throughs, etc... And, while relaxing, being contained on a beautiful island, nice as it is, is a bit limiting compared to the opportunities available on Vanua Levu with the waterfall trek, mountain biking, access to village, church, pearl farm, etc... Not as much "ethnic" fiji. The meke was great, but otherwise was a nice-sized family resort on a beautiful island, but would give B+, whereas Koro Sun would have received an A-, with their demerits coming from lack of a real beach and small not-really-viable pool area.

Okay, so those are our likes/dislikes and personalities of our family. So I'm starting to look ahead to summer of 2010 and I am open to recommendations. Enough for now. Thanks again, and if you've got some nice creative thoughts, feel free to think about what you'd recommend to close friends with similar backgrounds/experiences, and let me know. Happy New Year.

Sincerely,
A. Schwarz, MD
Tustin, CA

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Dear Melissa,

Thank you very much for your nice letter and your 2010 calendar.

I would like to let you know that Lori has done an outstanding job with our recent Curacao trip! She spent so many hours helping us, talking to me on the phone with “the patience of an angel” (I am not an easy client……) and has made us feel special and important! She has saved us many hours of work preparing and double checking all the details for a big trip like that. Lori has made me feel very comfortable with the accuracy of the trip details, and I knew before we left we were well taking care of. Lori is truly an excellent asset to your travel agency, and I will certainly recommend Lori and your agency to my colleagues.

Thank you so much, dear Lori, for a wonderful vacation,
Katja, Michael and Mama.
Tuscon, AZ

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Bula Lori,

Your year of adventures sounds wonderful and now I know why you are such a knowledgable travel agent ! You travel!!! We arrived home from Fiji Thanksgiving Day just in time to enjoy Thanksgiving dinner in Newport Beach with my Mom and family. An appropriate ending to a great trip.

We had a marvelous vacation. TIR and the Matalau villa could not have been a more perfect choice for us - the entire week we felt like we were in heaven and I could have not felt more welcomed or more catered to. Taveuni Island is beautiful, surreal, and spiritual. All I can say is that that island really touched my heart. On our last day there Doe informed us of the village ceremony that would be performed that evening and I had a momentary shudder of a commercial Hawaiian luau (no offense) but suddenly felt intrigued and drawn to it ... WOW - within five minutes of their beautiful singing, dancing, the sun setting, the gorgeous ocean, the irony of a 3 masted ship pulling into the bay right during their performance I was sobbing it was all soooo touching.

Anyway I just wanted to touch base with you and let you know we feel very lucky to have found you and McCoy Travel.

Thank you so much for all of your effort and expertise that you put into making our vacation a great one. I'll get back to you later with a few personal experiernces that might be pertinent to your info on Taveuni Island re: scuba, horseback riding, Lavena Coastal walk etc.

Vinaka valelevu,
N. Flathers
Orange, CA

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Hi Lori,

We had a great time. The staff was excellent and friendly. The trips were amazing. My 6yr olds loved the zip line and cave tubing! They were fighting over who got to go first. The snorkeling was beautiful. The girls jumped in the ocean and snorkeled without a problem. The hike was muddy but fun. The waterfall was great and cold. The boys scuba dived 4 days and saw sting rays, puffer fish, sea horses, nurse sharks, lobsters, etc. The food was wonderful. We even went on a bird watching tour and saw woodpeckers, parrots and toucans.

We wanted me to mention that the scuba company associated with Jaguar Reef was nice but definitely a “no frills” operation. We switched to the Hamanasi resort scuba diving company and loved their very professional first class operation. They had a bigger boat which offered the divers further distances to travel for dives and a stronger boat against the stormy seas they encountered.

Anyway, we did have fun and loved our resort better than the rest along the beach. Mainly, because of the authentic thatched roofs and tropical feel.

Give us a year or two and we will be itching for another tropical vacation. Bryan says definitely South Pacific though.

Thanks for your help,
M. Leavitt
The Woodlands, TX

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Hi Sue,

I have been meaning to reach out to you but have been so crazy at work trying to catch up since we've gotten back.

We had the BEST time on our honeymoon! We loved both Moorea and Bora Bora...the hotel's were amazing! We actually lucked out with the weather too...we only had 2 days of light rain/clouds. Otherwise, it was perfect! All of the activities that you organized for us were great. To our surprise we thought the food was very good too!

Thank you so much for helping plan the dream honeymoon for us!

Have a great holiday season!

L. Gordon
New York, NY

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Bula,

Spent 8 nights at Royal Davui. This was our fifth time to Fiji all at luxury resorts, and this was the best. The accommodations are superb, very contemporary but definitely Fijian in feel. The resort was impeccably maintained. The staff was simply amazing.They were genuinely friendly and warm, and eager to make your stay most enjoyable. The managers Julie and Darryl were great. They kept close tabs on things and mixed freely with the guests. In such a small resort you got a chance to meet everybody, and it was like one big party every evening at the bar. A real 10.
Incidentally, our travel agent Susan Michailidis with McCoy Travel got it all right. They really know Fiji and not a detail was left out. This is the fourth time we have used them for Fiji and I couldn't recommend them or Royal Davui Resort any more highly.

M. Fields
Seal Beach, CA

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Melissa,

It was an excellent trip and Lori was terrific helping us as we had to delay the trip a year because my wife need to be treated for Breast Cancer. She is doing great now. It was a super celebration trip!!!

Thanks again,
S. Oldfield
Truckee, CA

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Hello Faye,

We're back in Madrid, thank you for good advise, and an excellently programmed trip. Everything went smoothly, arrangements were splendid.

If (when) we do Pacific Ocean again you'll hear from us.

All the best,
E. & C. Velasco
Madrid, Spain

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Hi Mark,

Leo and I can't thank you enough for helping to make our Hawaii dream vacation so memorable. It's been like having our own personnel guide, the way you have left us little gifts and amenities along the way. The book about Waimea is lovely and makes a wonderful keepsake. We leave Paradise today with tons of great memories. I will give you a call late this week when we finally get back home to Michigan.

Mahalo,
J. & L. Rice
Atlanta, MI

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Hello Faye,

Thanks for your email. Our trip was simply amazing. Couldn't have gotten a better honeymoon than this :) Tokoriki was definitely up to the standards, just like you told us. And the helicopter ride to the Island was quite helpful after such a long travel from Toronto. I would recommend it to anyone else who goes there. Once we got to Tokoriki, the staff were very welcoming and I just loved how they greet everyone with their Bula song. Both rooms that we booked were great. Actually, the deluxe beach bure that we were in first, had probably the best view to the beach than all the other bures. Thank you for getting us that room. The honeymoon island picnic was good, except that we had gone there on a windy day, so we were fighting with the wind in order to made sure that our food and champagne didn't get attacked with sand ;)

I really enjoyed the quality of service of the staff. They were always smiling and courteous to everyone who stayed there. And the food was really great. Quite the variety and freshness in the menu. Only suggestion would be if they could have explained to us on the first day how the meal plan worked and what it included. Another suggestion would be to have a little more variety in their dessert menu for lunch.

The PADI Tokoriki diving personnel were really great too. They answered to all my questions prior to the trip via email and their customized service to us was really appreciated. I liked that they gave us a private lesson instead of having us join a bigger group. Usually, here in Canada, diving courses are given in groups only, not in private lessons. So, we really liked the fact that we had our own instructor for the duration of the open water diving course.

I was surprised to see how after a day or two, we didn't miss our technology and gadgets when we were in Tokoriki (no TV, no cell phone service, no internet, no telephone in the rooms, not even an alarm clock in the room!). Life there doesn't need to depend on those things :)


Thanks again Faye for booking our honeymoon. We will refer your name to our friends and when we decide to go to our next vacation, we will definitely contact you.

All the best,
E. Ambroise
Quebec, Canada

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Hello Faye,

All went well thank you. I would not hesitate to recommend you to any of my friends.

Thank You,
J. Sauve
San Rafael, CA

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Faye!

Trip was just incredible. Seriously. From the absolutely AMAZING food and hospitality at Wakaya to the unbelievable sunsets at Lizard, you truly enabled Chrissi and I to have the best honeymoon ever! Thank you SO much for all of your help. Everything logistically was perfect and we were blessed in that we never had any delays or lost bags at all (though our bags were the last two off in Nadi which got us freaked out!). All the resorts, including the Circular Quay in Sydney were just brilliant so thanks again for your suggestions and recommendations. I am especially pleased that you convinced us to stay at the Pavilion at Lizard as that view was really not to be believed.

Given the serious hit to our wallets on this I doubt we'll be planning anything like this in the near term but we will definitely reach out to you again if we do. We'll also forward over your name to any friends we may have considering similar trips.

And we'll send over some pics just as soon as Chrissi gets them up online!

Best and THANKS AGAIN!

C. & C. Crampton
New York, NY

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Hello Melissa,

We are just returning from the Maui honeymoon booked through McCoy Custom Travel.

I wanted to personally thank you for a fantastic and unforgettable trip and once again please send my highest regards to Lauren Hauck for her excellent work.

She recommended and booked a special cabana dinner and a luau for which my wife and I thoroughly enjoyed and made our honeymoon even that much more special.

Thank you again for a fabulous trip. I look forward to recommending your travel agency to my close associates as well as working with lauren on upcoming vacation plans.

All the best,
S. Shin
Chicago, IL

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Aloha Mark,

We did have a great trip to Hawaii - loved almost every minute of it! We got the cookies you sent, which was very thoughtful of you - thank you!

Everything went smoothly. We loved both hotels, and the tours we went on were also nice.

Thank you again very much for your help and patience with everything. I think my friend is starting to plan a trip with you now or soon, so we obviously had another great experience with you and McCoy and will be contacting you the next time we're ready for a vacation!

Thanks,
K. Allebach
Wynnewood, PA

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Hi Lori,

Just a quick note to again thank you for all your help in making our Hawaii vacation so memorable. We had a great time. Thanks also for the gift basket awaiting us at the Fairmont. We definitely hope to return one day.

Thanks again,
D. Kligman
Oakland, CA

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Aloha Michael,

We would like to thank you for coordinating a fabulous vacation for us. It was near perfect and we thoroughly enjoyed each location and the smoothness of our travel connections. We appreciated the chocolates and champagne as well as all the upgrades that added to our comfort and a great sense of luxury. Hawaii is surely one of the most unique and beautiful places on earth, with such an interesting culture and awe inspiring landscapes. We will enjoy our hundreds of photos and wonderful memories for many years and hope to return one day.

Sincerely,
D. & B. Harvey

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Hey Brenda,

As always time flies and Misty and I are back from Maui ALREADY! We had such a great time. All the places we went and stuff we saw was amazing. Thank you for all your helpful advice! As promised here’s are some pics of us at our dinner on the beach. As you can see it was fantastic! The cruise was great too and we thoroughly enjoyed the luau. We also drove to Hana and hiked the Pipiwai Trail. Bamboo forests are awesome. It was probably the highlight of our trip. I can’t wait to go back!

Anyhow thanks again. I’ll definitely refer anyone who asks your way.

All the best,
A. Kolozetti
Calgary, Canada

Hello Faye,

Thank you very much. We are really looking forward to our vacation, would like to thank you for an excellent and professional job and rest assured, next time we do Pacific Ocean you'll hear from us.

All the best,
E. & C. Velasco
Madrid, Spain

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All in all, everything went perfectly well. Our experience exceeded our expectations. And the service you provided definitely exceeded our expectations. Thank you for making this so memorable.

The plane to and from Hawaii was perfect! The only thing that went wrong was the flight from Chicago to Louisville (the last segment of our trip). Our flight was cancelled. We ended up driving home. However, Holly and Classic Vacations handled our refund.

It really is difficult to describe our experience in words. There is so much to tell/say. I hope I was able to convey how very satisfied we were with our experience.

Mahalo & Aloha, again
S. & S. Pursell
Louisville, KY

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Hi Faye,

We had such an awesome time!!! From the moment we arrived and got in our cool Jeep, to the arrival at the Sheraton in our wonderful room… the chocolates, the weather, the drinks, the views of the pool and ocean! Wow. And that was only the first half. Waikiki was very busy with tourists, but we knew that and had a great time in the water and around town.

I don’t think a single thing about the planning, the communication, or our overall trip expectations could have gone better. I give you an A++. Thank you for the top notch service and added touches that made our honeymoon a trip to remember.

I have already told many people about you and hope they take my advice. I’ll surely contact you again.
We would love to hop on a plane again soon, but we’ll be paying off the wedding and honeymoon for a bit. But who knows, maybe an anniversary trip will be in order. I get the emails from McCoy and enjoy thinking about our next trip.

All the best to you and the team there.

Thank you,
D. & M. Kearney
Seattle, WA

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Aloha Brenda,

Just a note to say Thanks for taking time to set us up for our Feast at LeLe on Sept. 9th. Our stay in Maui and our first visit to Hawaii was fantastic. When we plan our next visit, we will certainly keep you in mind. I have attached two photos of us. One is at Feast at Lele and the other is taken by Maui Photo World on the Ka'anapali beach in front of the Hyatt.

Mahalo......

R. & T. Haynes
Roseville, Ca.

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Hi Faye,

Thank you for everything. We had the most amazing time. Moorea Pearl Resort was great. The first few days they didn't give us the vegetarian menu and just mentioned there was one veg item. But 3 days after someone speaking more english (eric- manager), provided us with the vegetarian menu which helped us alot with food. They also upgraded us the last 4 nights to the deluxe overwater bungalow instead of the overwater bungalow . The staff was great and the place was amazing.

Thank you for all your help. The staff was helpful, all the pick ups were on time and accurate. All the transfers were great.

We will keep you in mind for future trips.

Thank you,
N. Patel
Forest Hills, New York

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Hello Faye,

Thank you for all your help, you with your excellent effectiveness have managed to solve everything.

Now we just hope the trip itself is as good and easy as the relationship with you! What we can 100% assure you is next time we do something in the Pacific you'll be our organizer.

Again Thanks,
C. Velasco
Madrid, Spain

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Dear Faye,

We are about to leave from Tokoriki and we wanted to tell you how much we enjoyed our stay. The resort was absolutely gorgeous and we had the opportunity to go on several day trips to Castaway Island and a nearby village. The staff was so nice and really made us feel at home. We have no complaints – this trip was by far the best vacation both of us have ever experienced. We’ve already started talking about visiting Tokoriki again next year!
Thank you so much Faye planning our incredible vacation.

Sincerely,
C. Faltermeier
Gruson, France

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Bula Mike,

I am an internet junkie and do 99% of my business and personal things online. However, when it comes to my S. Pacific travel, my agent beats any price I can find online. I don't know how he does it? wholesaler maybe? McCoy Travel is online and my rep is Mike Brown. He's spectacular and I'm very picky. Have him quote you something before you book...if he's higher than what you find, I'll eat my words. I would also encourage you to look at Taveuni Palms (only two homes, private staff - different than the island resort). Also look at Royal Davui Qamea and the rest isn't my cup of tea. Again, if you're looking for exclusive, high-end, you'll want to choose a smaller resort (if privacy and intimacy is a priority) and at least a 5 star. The bigger resorts feel more like a Hyatt to me....

A. VanGoey
Eagle, CO

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Hello Faye and others at McCoy Travel,

Thank you for your excellent service booking our trip to Tahiti in January. We are so excited and can't wait! We received our plane tickets yesterday and all looks fine. I was so impressed by how efficient your service was, you made it so easy. Thank you again and I'll be in touch if I have any questions.

Sincerely,
C. Mitchel
Carmel Valley, CA

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Hi Mark,

OMG!, That was the best trip ever. Thank you soo much for the recommendation, the Hyatt was great. The breakfast buffet was excellent and I would recommend it to anyone that is going to stay there. We didn't have any problems. Even the weather, besides the first few hours of rain, it was warm and sunny... We also appreciate the assistance of the staff at the breakfast orientation, they helped us plan the rest of our stay and gave us great deals.. I loved everything, although we were over budget... it was all worth it... Thank you for your help, I will definitely consult with you next time we plan a trip. It might be a while because I have to pay my credit cards... lol.. Thanks once again and hope you are doing well..

Best!
M. Sayed
San Ramon, CA

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Hey Sue,

Just wanted to say we had an amazing time....Overall, everything was basically a 10/10. You did a great job! Likuliku was amazing and the food was incredible. Everything about this place was perfect.

Thanks,
D. Green
Chicago, IL

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Dear Lori,

Well, We have figured out why you guys are so excited about Fiji! Our trip was nothing short of phenomenal!! We got back to Seattle about midnight Sunday and are still talking about what a great time and what a great experience we had. The Outrigger was truly beautiful and the staff was so friendly and helpful. We did get off the property almost every day and found the native Fijians equally friendly no matter where we went. I did two scuba dives and the diving was comparable to any place in the Caribbean, including Cozumel. Beautiful coral, multitudes of fish (nice white tip sharks!), great visibility, and good dive master.

We landed at Nadi early morning in a pouring down rain. Uh-oh, we thought, this looks like Seattle! But after the first day of rain, we had pretty good weather most of the rest of the time. Not too much sun, but it was warm and water was still 80 degrees. That didn't dampen our spirits and we stayed busy just sightseeing and walking up and down the beach at low and high tides beach combing and hitting all the little beach bars and cafes, talking to locals and anyone else who looked like they could answer our questions. We met very few Americans, about 99% were from AUS and NZ. Nice folks and we came home with several email addresses from people who wanted to keep in touch.

The Outrigger has most anything you'd want........several bars and restaurants and great buffet and live entertainment everyday. Our only negative comment would be the price of food and drink at the Outrigger. We found equally good quality food and drinks at several little private places down the beach a 5-10 minute walk for less than half of what the Outrigger charged. A local beer at the resort was about FJ$7 and down the beach the same beer was FJ$3. Food was equally cheaper. But, the Outrigger has huge overhead and lots of employees so I know they must charge more to maintain the property. This is not a complaint, just an observation.

We visited the closest town of Sigatoka several times. Shopping was good for local products and the open market was a hoot. The Indians are a little pushy, but once you figure that out, you can ignore them and move on. We ate in town several times and had great food at very reasonable prices. We had curry quite a few times and it was all delicious and they'd make it as spicy as we liked. Wonderful!

The flight from LAX-Nadi was really nice. The plane was about 70% full, so we had plenty of room to stretch out and relax. A couple glasses of wine and Advil PM did the trick! The flight crew was very friendly and attentive, and the food was certainly tolerable........about what you expect these days flying coach. The flight back to LAX was a bit more stressful. The 747 was totally full, so we did not have the luxury of an empty seat between us. Nevertheless, the 10 hours went as quickly as it could and we arrived LAX tired but happy. We had a 5 hour layover in LA, so we spent that time in the Alaska boardroom and got a chance to unwind before our SEA flight.

Overall, we both give the trip 5-stars!! On the way back, we both talked about our return trip and what we'd do differently. I think the main thing is we'd stay longer, at least 10 nights. It was possibly the most restful trip we've ever had, but I think that's part of the laid-back attitude on the island. We loved it and certainly want to go again.

Thank you so much for your recommendations and help making this work so smoothly. The entire trip was flawless without a single problem. Vinaka to you and the rest of the McCoy team!!


Best wishes,

P.S. We met a local lady at a beach bar and we were invited to her village, Vatukarasa, about 5 miles from the Outrigger, for her cousin's 16th birthday. It was complete with very native food and kava ceremony until the wee hours of the morning. It was quite an experience, but that's a story for another time! ..

Thanks again,
B. & J. Kemper
Bothell, WA

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Bula Mike,

We had a very nice time! Thanks again!

All the best,
L. Zaltsman
Brooklyn, NY

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Bula Mike,

We just wanted to thank you for planning our wonderful honeymoon. It was a perfect vacation and a very smooth travel. After flying for 16 hrs it was nice to know there was someone offering a drink on the boat. While everyone was sitting outside we were comfortable in the captains lounge. Patu was the best! He was very knowledgeable about the island and he says "hi"...lol I learned so much about the Island and became very close the people who work on the island. I actually spent the day on their island (Tavoua) (probably did not spell that correctly) We spent the entire day with Captain Paul (the Chief's son) and Oni (activities director) learning about the village and speaking to the ladies who sell stuff. They loved me on that Island, only Nick and I went so naturally I bought from every single women..lol I also worked out a plan to write to them so I can start a writing program for my 3rd grade students with their children when they return on the weekends! Overall, the trip was great! Food - you were correct a little slow, but everyone is on Fiji time! I did suggest on the suggestion page a snack bar at night. Although dinner is great, I became a little hungry after games and drinks. It would be nice if they had a little snack bar people can buy stuff or they can make quick things to go and take back to the rooms. We also had a broken safe that they never fixed so we were a little nervous about our important stuff being locked up. However, in the end we completely earned the trust of everyone on that island. I left everything around my room and not a single things was moved.
For fun, we took a helicopter around the islands and went shopping. It was the perfect place to relax and get away. We brought a float for the ocean and started a tradition on the island. We passed it onto an Australian couple and they will pass it on when they leave...smiles On a great note, it only became cloudy on our last day, so we really lucked out. We look forward to booking our next trip with you, you have earned our complete trust! Thank you for making it a perfect honeymoon this island will forever hold a special place in our hearts.

All the best,
K. & N. Scrivanich
New Jersey, NY

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Bonjour!!

The trip to Hawaii was fabulous!! I can tell you that this is not the last time we go there! Everything was perfect, Holly and everybody were very nice. The hotel and different trips and condo and car, all the reservations were perfect.

Thanks for your excellent service. I will definitly not hesitate to recommend you to my friends.

Annyeonghi gyeseyo! A bientôt.

L. Boutin
Daejeon-si, South Korea

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Mike,

It has been a pleasure working with you. Thanks again for all you have done. I'm sure we'll talk again soon.

Take care,
R. Montellano
San Diego, CA

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Aloha Michael and Tish!

I want to thank the both of you for making our first trip to Hawaii memorable. It was one of the most beautiful places my family and I have ever been to. With your help on our excursions and flights, etc. everything turned out great and a lot more stress free. It was a pleasure meeting the both of you and I hope to see you again in the near future.

Mahalo,
A. & M. Villareal and Family

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Hi Melissa,

Lori Evans is a true professional who offers personalized service and also promotes a meaningful friendship between agent and client..

Thanks again,
Anonymous

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Hiapo,

We just returned from our trip to Hawaii and wanted to thank you. Everything went very smoothly and we were very happy with our trip. In particular, I wanted to thank you for helping to rearrange everything with my wife's illness. We were concerned that we would miss out on the trip and it was nice to know that with a call to you we could still go on our trip.

D. Roodberg
Vienna, VA

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Tish,

I wanted to thank you for your help on our trip. We just returned and I wanted to let you know that everything went well. It was great having your help to rearrange everything due to my wife's illness. We were so pleased to be able to still enjoy our trip..

D. Roodberg
Vienna, VA

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Aloha Michael and Tish!

We just wanted to thank you for all you did to make our ten year anniversary celebration a memorable one. This past week would have not been possible without both of you. Our family and friends had a wonderful time in Oahu and Maui.

Michael,
We originally started out with a different travel agent. Planning started out OK but we soon realized that the agent was in over her head. We called Mccoy Travel and spoke with you and noticed the difference immediately. You stepped right in as if we had been working with you from the beginning. Our family and friends complimented on how helpful you were and ready to attend to their needs. Thank you for all you did. You definitely saved us from what could have been a nightmare. We love to travel and hope you will continue to help us without travel plans in the future.

Tish,
Thank you for recommending our excursions. You gave us memories that we will never forget. We appreciated your attention to detail and the status updates on our group activities. You made our family and friends feel like your family and friends. They were all very complimentary of your patience and taking the time to work with each of them. The message in the bottle was a nice touch and very thoughtful.

I will recommend you both to my family and friends and in fact have already done so. We hope to return very soon to Hawaii. It is truly home away from home for us.

Again, thank you for all you have done to make this trip an experience we will never forget.

Mahalo,
J. & B. Saenz
Windsor, CA

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Bula Faye!!!!
Oh my goodness---we had the time of our lives in Fiji!!!! Thank you so much for designing the best vacation ever!!!
Truth be told, our favorite part was Matava.... Maggie was the coolest person we've ever met and the diving there was unbelievable! Our dive master was Mas, and he was so phenomenal, he took us to the best spots, we swam with sharks and manta rays and titan triggers... We couldn't have been more pleased with our time there.
When we walked to the village and experienced sunday church my husband cried with joy and i've only seen him cry a few times in the 7 years we've been together!!! A little angel, only 8 years old led us to the waterfall and jumped in and then brought us to her home and we sat with her family and ate fish head and taro root...
we were so honored, and on the day of our anniversary we met the medicine man and walked through the forest to his village and played with his grandchildren and took pictures and felt like we had met the most wonderful family in the universe...
Wow, I could go on and on about our experiences on Kadavu - It absolutely changed our lives.....
we are so moved and touched to have been there.

As for Cousteau, not really our style because the people were kind of uppity and too rich!!! I'm sure you know what I mean. The diving wasn't the best because visibility was cloudy, but nonetheless, it was the perfect way to ease back in to reality and on our final night there they brought us a cake for our anniversary and sang to us!!! Which brought me to tears....

thank you SOOOOO much, Faye, we can't wait to book our next trip through you, we are thinking Belize at Christmas,
although we are tempted to go straight back to Matava!!!! But because life is short and we want to see the world,
it may be silly to go back to the same spot, however, we absolutely FELL in love with the entire experience there.

Looking forward to our next chat,
thank you, thank you, thank you Faye,

M & E. Norian
Castaic, CA

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Tish,

Unfortunately I’m back at work and still trying to avoid the reality that our Hawaiian vacation is over. My wife and two boys had the time of our lives, I’m even more jealous of you living in Hawaii now that I’ve seen it firsthand. The tour of the Arizona was really moving and reinforced the feelings I’ve always had about that generation of men and women and the sacrifices they made for our country. It was especially meaningful for me being a lifetime military man also. The snorkeling tour was awesome! I told my wife that night that, “that was the most awesome thing I have ever done in my life” and to do it with my boys was really great. Besides all the beautiful fish we also were lucky to see several sea turtles and a manta ray. That one though scared the s@#$ out of me to be honest. It was really cool though.
The zip line tour and the Luau were also great, although I think my wife may have developed a little crush on one of those buff Hawaiian servers they had there. I know I’m going a little long here but I really felt the need to send an email and let you know how much all your efforts you put into our vacation are appreciated by me and all my family. The only regret I have is I was unable to pass along this gratitude face to face. I talked with Michael at Joe and Bernice’s wedding renewal ceremony in Lahaina and he told me how to get to your office so we could come by to meet you but we had so many things going on we just never had the time. Besides the things you scheduled for us and the wedding ceremony we also did the road to Hana all the way to black sand beach, we also visited Makena beach park, Big Beach, tried to get the wife to go to Little Beach but she wasn’t having it! (haha)
Went shopping in Lahaina and went up to the crater above were we did the zip line up to the top 10,023 feet above the clouds. Very cool! Everywhere we looked it seemed like a photo opportunity. We got our pictures developed over the weekend and between my camera and my wife’s we had over 2000 pictures to get developed. The guy at Costco was looking at me like I was crazy. Well I know this has gone on long but this gist of the email is to give you a big heartfelt Texas THANK YOU!! You help us make memories that will last a lifetime. Hope to see you next time we come over. We are already looking forward to when we can come again.
Hope to meet you in person next trip, Take Care and Thanks a Million.

G, B, T & A. Wadkins
Lackland AFB, TX

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Mike,

Thanks for all your assistance Mike.... you are an awesome travel agent..

Take care,
D. Patel
Reston, VA

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Thanks Michael!

We enjoyed our trip so much and at the same time it was a beautiful sent off for our sister for her final resting place. Overall it was a fantastic trip for us. We are ready to plan a Cruise now, so give us a call and lets start planning!

Thank you so much and I can’t wait to hear from you. Thanks!
M. Serafica
Windsor, CA

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Hi Lori,

We’re back in the real world again. We had an awesome time. Thank you again for all of your effort in putting together an itinerary for a perfect vacation. We’re always very appreciative of the extra effort that you put forth in advising us and looking out for our interests when putting together our vacation. We really enjoyed staying in Duavata (of course how could you not). The first day we were there, there was only one other couple and then we had Namale all to ourselves for the 2nd and 3rd day of our trip. By the time we left, the resort was about 50% capacity. We also really enjoyed Vomo. It was perfect for “on your own, do it yourself” types like us, because we could snorkel, kayak, or hike whenever we wanted without really seeing anyone else.

A few comments:

Namale:
Namale was great as always. The Duavata villa was perfect to relax and unwind. It is also worthy to mention that it had a little AC unit in the bedroom, since they do not mention it on their website. We met the new managers (Ron and Margaret), who are nice people (they had only been there a week). The service was even a little better than the last time we were there, such as for special requests, or customized activities. Kay who works in reception (also was the interim resort manager until Ron and Margaret came on board) took us kayaking from her house out to an island where the fruit bats roost. They would ask us if wanted anything special for our meals, or if we wanted any snacks during the day. They have great soups. Probably, the only downer was that we didn’t get kava every night like the previous visits. Instead, it was only offered twice while were there. We were going to ask the managers what their plan is for that, since everyone seems to enjoy the kava evenings.

Vomo:
We really enjoyed Vomo. It was cloudy pretty much the whole time we were in Namale, so we didn’t go snorkeling there. We could have still snorkeled, but we knew we would have plenty of time to do that on Vomo. That was okay because we had plenty of other stuff to do in addition to just relaxing. However, it was nice to get some sun on Vomo. Vomo was perfect for us because most of the guest would spend their time hanging around the pool, so it was like having an entire island to ourselves. The island is beautiful and we saw several reef sharks around the island. The food was good although, we ordered cheese burgers off the kid’s menu a couple of times. The bures had excellent air conditioning units (probably the best that we have had). The only knock that we really had on the bure was the bed because our bed consisted of two twin beds combined so that left a dip in the middle. It took a couple of nights to adjust after staying in the awesome Duavata bed. However, we managed. There we a lot of families so we definitely appreciate you making sure we got a free standing bure. However, the kids were not a big deal for us since the island provided plenty of room to get away. Since we had plenty of places to go on our own, we liked Vomo better than say, some place like Qamea, although we don’t feel it is necessarily worth $/night, which is what it would have been if you were unable to get us the stay 5/pay 4 deal. However, Vomo is a place that we will definitely return to someday.

In summary, we really thought it worked great to include time in the Mamanuca's along with a Namale stay so that we had a good variety in our stay. We would definitely recommend it to others. As always, we are happy to provide additional information should you have future clients who have questions about the resort, or this type of itinerary.

Thanks again,
C & A. Stump
Prescott, AZ

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Thanks Michael!

Everything worked out fine in Fiji. We would go to Fiji again but we'll probably be talking to you again about Tahiti, although keep us updated about Hawaii, as we've not been there yet.!

Thanks!
P. Page
San Francisco, CA

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Hi Melissa & Holly,
I wanted to let you know that the trip worked out great. We had a great time. It was very relaxing and Tokoriki was beautiful. One of the best things about the island was the people at the resort. We meet some good people and also
people staying at the resort from other parts of the world. We took a trip to the Island where the Fijians lived and also got a look at the Island where Castaway was filmed.
The trip back home was long and one suggestion is that if we could have checked out later before leaving it would have been better. We had to check out at 10am but the Helicopter did not pick us up until 4:30pm so the wait without doing anything was long. Otherwise this was a great trip and we will definitely use you again if we travel to other destinations. Thank you for all of your support and help arranging this trip for me.

Thank you for your time and attention,

L. Smith
Longmont, CO

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Dear Ms McCoy,

A few years ago we found McCoy Travel on the net and decided to use you to plan our trip to Maui. It was without a doubt the most fabulous trip ever. Mark Cardoza was our agent and not only did he take care of all the normal details, but a dozen more we did not anticipate. That trip was unbelievable. Fast forward two years... My husband gave me a cruise to Alaska for our 33rd anniversary. I emailed Mark in January, although the trip wasn't until July. He did it all.. Not the silliest request was met with anything but enthusiasm. You would have thought we'd adopted him and he was going with us. Fast forward to last week. Mark made sure we had all our documents and we were on our way. Fast forward... Two days into our dream trip we got word my Mother passed away. I call Mark and we are off the ship in two hours and he is working now on all the insurance stuff.

I cannot say enough about this young man. He has treated us with such compassion and professionalism. My husband does not get impressed easily, but told me that any and all future travels will be planned with your firm. We will travel again, (we still have Alaska to see) but never without McCoy Travel with us.

Many Alohas!
J. Sumrall
High Springs, FL

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Hi Faye,

We had a GREAT time! Our honeymoon was above and beyond what we expected. I wish we could have stayed longer. The Intercontinental Hotel in Tahiti was very nice. They had a present (a drawing of the hotel) waiting for us when we checked in. Bora Bora, there's just no way to describe it. I've been all over the world and nothing can compare to Bora Bora. We hope to go back very soon. The Four Seasons had wonderful service, our room was very big and was cleaned each day professionally. We will definitely contact you when we are planning our next trip and I will make sure to pass on your name to friends and family.

Thank you so much,
V. Shahriari
Brambleton, VA

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Aloha Tish,


We all had a spectacular time. We started with our tour of the island and had one of the nicest tour guides ever! His name was Vincent and he was an asset to his company. It was the best tour we have ever been on. The next day we were up early and down to Grampa's beach to surf. The teens had a ball. Then that evening it was the luau and it was perfect. The entertainment was excellent, the food was out of this world, and we had a wonderful time. The cruise was cancelled because a lady got so sick they had to have an ambulance waiting when we returned to shore but to tell you the truth I was very sick myself and was glad they turned around for her. Thank you for the refund check. The teens loved every minute of their adventure and so did we. We hated the leave the beautiful island. Thank you so much for helping us plan the best vacation ever!!!

Mahalo!
Sharon, John, Samantha, Cody and John M.

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Hi (Bula) Faye,
The trip went great, and without too many hitches. Lalati, is undergoing a transformation with the new ownership, and have a few things to still work out. With that said, they did everything they could to make us happy, and it was a great experience in the end. I gave them some feedback that they were already working on to improve. The people there were amazing, and the culture was fantastic. I really enjoyed taking a trip to a nearby village and being able to share in the culture and there way of life.

Thanks again, and I look forward to booking again with you!!
M. Teitsort
Windsor, CA

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Dear Lori & Mike,

We had the entire place to ourselves the whole time! We were the only guests! With that the managers and staff pulled off a remarkable balance of making us feel like family, but in a ‘perfect host’ sort of way, giving us space when we wanted it, and letting us into theirs when we wanted that, too. As always in Fiji, the staff were immeasurably kind and gentle, thoughtful and thorough. Our dive master Zachariah was a hoot and eminently trustworthy underwater, especially for Oliver.

The place itself was pristine and manicured and immaculately maintained. Have you toured the Royal Bure? Our jaws dropped when we saw it from the outside. They stayed dropped after walking through the door and realizing it would be home for ten days. No accommodation we’ve stayed in Fiji is in the same galaxy, certainly not Turtle Island at seven times the cost. The house lived up to its monarchical name with all of its appointments and furnishings and bathrooms and decks. In the end we brought a friend with us for five days, and they didn’t even charge us for his room, just a nominal fee for food.

We found the food outstanding, by the way. As good as anywhere we’ve had in that country. It didn’t matter that we couldn’t order off a menu because we liked everything they brought us, and they brought it in ridiculously huge amounts. I shared a few likes and dislikes before we arrived and they remembered everything without having to be asked. Though copious and yummy the food was always healthy—okay maybe not the coconut batter-fried chicken—and fresh as fresh, like eating in the home of the most gracious country host. You know about their dishes, right? Annalise’s massive china collection on which the meals are served? It was too Out of Africa for words.

“Gracious” also describes the management and staff, in spades. Elisabeth was warm and flexible and accommodating without fault. Whatever we wanted she made happen with a great joviality. She was terribly generous about spontaneously offering to waive charges, like for our dive equipment rental and Oliver’s bubble course, which ended up turning into a full Junior certification. We wanted to help a couple of the nearby villages with their water problems, so Elisabeth boated over an American Peace Corps volunteer posted on Kadavu to manage that very thing. She put him up and fed him just so he could meet with us, and she offered to be the conduit through which the equipment is purchased. On a similar score we wanted to sponsor for scuba certification the young man they found to buddy around with Oliver (didn’t charge us for him either). Elisabeth made the arrangements, but in the end wouldn’t let us pay for it, covering it out of pocket instead. Overall the pricing at the place is unbeatable.

Can I say how wonderful it was to have a full-time RN on site in the form of Lydia? She checked me out every morning before my (shallow) dives to give approval. You may know that Annalise has her there for guests and the villagers. What a thing. The staff and locals speak of Annalise with exceptional respect and appreciation. Annalise’s contributions come with no eccentricity or expectations, and they, the contributions, seem to be endless.

Thanks, as always, for hooking us up.

Yours,
The Kohen family
Nelson, New Zealand

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Thank You Melissa,

I just wanted to say Thank You for all of your help with our honeymoon. It was perfect. Everything went incredibly smoothly and we had an amazing time. We will definitely be back at some point. We were both very impressed with your services, and all the upgrades. Also, we really appreciate all the baskets and bottles of champagne that were awaiting us upon our arrival to each island. You all are terrific.

We will definitely be in touch with any other trips to Hawaii (or Fiji). Also, we have already been raving about you and Brenda to friends and family. As a heads up, you may have two couples contacting you in the near future for trips (a honeymoon and a 5 year anniversary). Lauren H. and Tonia L. are two co-workers of me and Kaily. I let them know that they have to reach out to you if they plan on going to Hawaii.

I Have attached a few pictures of our trip. Thanks again!! And it was very nice to actually meet you in person, Melissa!!

Regards
J. & M. Szczech
Atlanta, GA

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Dear Lori,

I just wanted to take a moment to let you know that our trip was absolutely wonderful and we appreciate all your work in getting every little detailed taken care of. It was a truly fabulous vacation and not a single detail was overlooked and we couldn't have asked for a better itinerary or accommodations. The only "hitch" we could even point out was that our Lagoon room view was not available for early check in at 4:30am when we arrived in Tahiti so they upgraded us to an overwater bungalow with early check-in. (boo-hoo). We had a wonderful 25th anniversary trip and would highly recommend you to anyone who was considering taking this trip in the future. Thank you from the bottom of my heart for helping us to make this dream trip come true.

P.S. NOW I know what Ia Orana means.......,

With much appreciation,
S. Feria
Mesa, AZ

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Aloha Mike!

Thank you for all of your professionalism and personal touches - we are very impressed and certainly would be booking with you in the future , as well as recommending you to our friends and family :). I'm off to California (south Bay Area/Santa Cruz) tomorrow to see my family in a whirlwind of a summer for this teacher.

I meant to say more about how nice and woodsy with shells, books, tapa cloth, etc.. the Dive Kadavu lodge was (both lodges and bures were fine). Really everything was great. Most important to us was the DIVING which was out of this world! We hope to return soon and check some more islands. Thanks again for a great job - we will be in touch. PS - we really enjoy reading your ongoing information and updates!

Sincerely, Laurel Baldridge and Suzanne ("Delpha") Menor
L. Baldridge & S. Menor
Kapaa, HI

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Dear Melissa,

Hiapo was great. He helped out with my room on Big Island. He made a call and I was given a room with beautiful ocean view within a few hours.

Thanks McCoy Travel,
C. Yolles
San Diego, CA

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Hey Lori,

I just wanted to drop a quick note to say Thank you for such a well put together trip.. It was great even though we had 4 hrs of sun.. Luckily it was a high overcast with little rain so it didn't hold us back. Sarah and I both loved the diving and it looks like she is hooked.. The accommodations were great but the people are definitely what made it memorable.. We are already thinking of where to dive next.. but we know there will be a return to Fiji and we will definitely book thru you. Thanks again for everything, we will always have great memories and friends from going to Qamea..

Thank You Again,
H. Fox
Broken Arrow, OK

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Thank you so very much Faye,

You are truly the best!!! How did we ever get so lucky to find such an awesome travel agent.....
p.s. the dive magazines that PADI sends us are chalk full of destinations we now want to go. Will be contacting you to book Belize, Virgin Islands and/or Philippines!!!!

A Million Thanks!
M. Norian
Castaic, CA

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Bula Mike,

Thanks for your help Mike, we had a great time! Tokoriki was great, the people were really nice and the pool was great. Arrangements with Rosie's went really well - logistically a great trip

Cheers,
K. Greengrove
Raleigh, NC

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Michael,
I just wanted to let you know that my family and I had a wonderful trip. The accommodations that you arranged for us were great and it was so nice of you to send welcome baskets to the rooms. I will recommend your services to any friends that will be traveling your way.

Thank you,
V. Humada
San Antonio, TX

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Brenda,

I just want to say thank you for your hard work. The travel to Oahu was great. We got to the Arizona Memorial, and PCC. It rained, but we had a good time. Got to the hotel around 10:00pm. Hotel was nice. Left at 6:00am. When I set up my next trip to Hawaii I will give you a call. I love having a good time, and so does Francine. We travel great together. Thanks Brenda, for caring enough.

Thank you so very much!
Floyd & Francine
York, PA

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Aloha and Bula Bula Mike!

We are still unpacking from our fabulous trip to Fiji - thank you very much for steering us to the two great dive resorts. Incredible diving - only unfortunate was the weather wasn't very good for our first week at Beqa Lagoon Resort, but with the scuba diving activity it was all fine . Loved our little oceanfront bure - as you know, the food was European influenced and fabulous - especially the desserts at Beqa (although didn't lose the weight we thought we would!).. Did the shark dive which was amazing to end the week and bought the DVD which is fun to have (well done). The staff was so nice and very professional. They are almost finished with a new massage and spa area - Sue said will be done in a couple of weeks. Overall, Beqa Lagoon Resort is a very professionally run dive resort , although the weather there might be a little more overcast, but I think a big low pressure was hanging over the whole state that week - even the Yasawa's someone said.

Dive Kadavu was more campy - we were the only ones there that week! We had the scuba boat all to ourselves , the sun came out, and they dropped us off at a beautiful long deserted beach to look for shells in between dives which was really nice (dive sights closer). Unfortunately too rough to get to the other side to see the manta rays. The managers, Mere and David, provided a homey and friendly atmosphere (although harder to understand David's accent). The villages next door did not allow for as much privacy (their path went right through and around our bure), although made a very authentic experience (we learned not to leave our shoes by the path - one pair went missing). Our only suggestion would be to upgrade the bathrooms . The diving was not as "valet" in terms of setting up your own equipment etc....was fine for us, but for some divers they may prefer. The Namalate reef there was very fun - but don't know how it would have compared to the Astrolabe reef I read about as it was too far away from this resort.

Thank you again for your excellent service in setting up our vacation , and we look forward to booking with you again in the near future. Next time we will be ready for the Somosomo straits, rainbow reef, and Taveuni now that we are intermediate divers! Maybe also a few days in Mamanuca's/Yasawa's.

PS - there is now just started, Mere and David said, twice daily plane service from Suva to Kadavu which would be shorter than going all the way back to Nadi.

Aloha for now and vinaka naka levu !!!!!!
D. Menor
Kapaa, HI

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Hello Melissa,

Well we are back and settling into the normal pace again, I am sorry it took a while to get news to you but on return we have been extremely busy, any way, about the trip,

All we can say is fantastic for all segments the welcome and service we had at the Ritz in LA was superb especially all the little and large extras, we were upgraded to a suite and had 1st class service and many treats, thank you, it was a great start to our vacation.

We upgraded on the flight to Papeete to business class which was great.

From the time we landed to the flight home it was all better and more than we expected, thanks so much for the champagne at the Hilton Moorea, we had just got back from a day trip and sat on the deck to watch the sunset, when it arrived, the timing could not have been better.

About the cruise, what can we say, everything was great from the service to the food it was fantastic, it was our first cruise and Regent certainly does it right.

We would like to thank you and all your staff involved in planning this special vacation for us, your name has been passed on to friends, and we will be talking in the future, as Hawaii is on our list for an upcoming vacation as well as Fiji and other places, there is so much world to see.

Thanks again for organizing our dream vacation; we will be in contact.

Regards
P. & A. Davies
Saskatoon, Canada

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Bula Lori,

Sorry it has taken me so long to get back with you. Things have been quite hectic since we have been back. We had a great time, thank you. Our wedding turned out beautiful. The photographers were great. I would definitely recommend them to anyone who is having a wedding. We enjoyed both islands. If we were to do it over again, I think we would do 5 nights at Matamanoa, 5 nights at Qamea and then 5 nights at a nice hotel on the main island. The staff was very friendly and wonderful, but the service isn't what we were are used to in the States. The massage therapists at Qamea were fantastic, probably the best we've had. Jordan and I got many massages. Overall, we had a nice time. Thank you for all of your help planning our Wedding and Honeymoon.

Thank You Again,
N. Bedard
Richmond, VA

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Hi Robin!

We are back from Fiji and we wanted to share with you. There was an unusual amount of rain, but everything was beautiful and one of the few days of sunshine happened to be on our wedding day. Mere and Maravu was just wonderful, I was so thankful for her.

Thanks again for all your help. It as truly wonderful!
K. Mulhall
West Chicago, IL

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Dear Robin!

I would like to personally thank you for helping me to arrange this memorable vacation. We have had a truly wonderful time and everything has worked out to almost complete perfection. Your choices of accommodation were really excellent and my family enjoyed the hotels and resorts tremendously. Special thanks for that superb unit 27B2 at Kapalua Bay Villas! We were especially fond of the personalized greetings and gifts - my two daughters were overjoyed. Again, kudos to you and McCoy travel! We have precious memories almost too numerous to list. We swam with spinner dolphins off the coast of the Big Island, swam with numerous green sea turtles at the Turtle Beach of Oahu, snorkeled at many places on all four visited islands and photographed dozens of fish species we have never seen before. We have encountered endemic species of birds on the slopes of Haleakala, including nene, apapane, i'iwi, and amakihi. We met a monk seal on the Tunnels' Beach of Kauai. I could take beautiful pictures of both red-tailed and white-tailed tropic birds at the Kilauea Lighthouse of Kauai, the species I missed photographing on the Galapagos. We watched the lava flowing into the ocean from a distance of 40 feet on a very special pre-dawn boat trip. We have completed two fantastic helicopter tours, one on the Big Island and one to Molokai's northern cliffs from Maui. The Hanauma Bay, Napali coast, Waimea valley, Mauna Kea, Hamakua coastline, Kilauea caldera with the nighttime orange-red glow of the fumes from its crater, the nighttime lava flows, the fauna and flora of the subalpine forests, the Haleakala crater, the Iao valley and needle, the road to Hana were all beautiful and mesmerizing. We have also visited the grave site of my childhood hero Charles Lindbergh. Again, the list of our planned and impromptu activities is very long. We were very fortunate to have had favorable weather conditions and were able to adjust our busy schedules to occasional rains and winds. Again, I cordially extend my gratitude to you and McCoy travel.

With best wishes

I remain,
P. Bozner
Lafayette, LA

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Tish,

I was absolutely thrilled with the service and advice you were able to give to us regarding our Hawaiian vacation. You listened and offered the best advice. For instance, when I told you I really didn't want to take a tour for the Hana Highway venture, you suggested going to Long's drugstore to get the self-guided CD tour instead. We did, and that was perfect. We were able to linger in places we wanted to, skip some of the places and take the tour on our time - not someone else's but still get the benefit of knowing approaching historical sites and locations. That was right on!! We enjoyed driving up to Haleakala National Park and I had a blast on the zip line excursion. One day we visited Iao Valley and then took the coast line all the way around to Kapalua, Napili, Kahana, Honokowai, Ka'anapali and Lahaina. That was a wonderful and relaxing day as well stopping by the little lagoons and coves (and of course coconut candy and banana bread!). The Feast at Lele was fantastic. We were so smitten with the area of Lahaina that we went back and dined at Bubba Gump's and strolled down to the shopping area. My best sunset shots were taken there with the boats parked right off shore and the sun coming down. However, I would have to say that our best day (besides relaxing by the pools and beaches) was the Blue Rater Rafting tour (leaving out of the Kihei Boat Dock). I wish I could remember the two guides because they were superb! We had a woman captain (Capt Kim, I think and Dominic was the geology major guide sidekick) anyway their education proved a valuable asset when explaining the volcanic rock formations which line the coast. We were quite impressed with their knowledge. It was a wonderful vacation and we had tons of great memories. We had such a wonderful time we do plan to return in two or three years. (waiting for my daughter to get just a tad bit older) Thanks for all your help and assistance. I will be posting comments on trip advisor to let others know who to go to!!

Thanks Tish and have a wonderful summer!
C. Grist
Bryant, AR

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Hi Tish,

We just returned home to Chicago....we had a wonderful time and the activities you assisted us with were fantastic. The Feast at Lele--was a quality show, the Zip Lining was fun and the day trip to Lanai was good.....snorkeling not so good due to high tide....but we still had fun in the boat and at the beach over there.

Thanks again, let stay in touch and I will be sure to pass along your contact info to friend s planning a trip over to Maui.

Aloha,
M. Manning
Oak Brook, IL

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Bula Lori,

I've been so busy with school the past couple days i haven't had time to get to you. I can't thank you enough for you work and attention to Kayla and I and wanted to share my experience to show you how grateful for you we are

With all the wedding planning i was only given two jobs and one was the honeymoon. I had never before dealt with a travel agent as I have always travel inside the 48 continuous states up until this point. I had been given dozens of names, agencies, tips, cautions etc. and was very overwhelmed. I did as much research as possible before I was ready to start talking to people but was still rather clueless. On the day that I began to give my information to travel sites on the web McCoy was one of the first because you're company was one of the recommendations I had received. Obviously being a normal American consumer I looked at many different sites to find the best price. After sharing info with 'Tripology' 'South Seas Adventures' Travel Wizards' ' Fiji-Honeymoons' and about 6-8 others, I sat back and waited to see if anyone would call me unprovoked as I don't Email when I don't have to. I feel an actual conversation is more personal. 2 people did call though I received about 5 other emails. You were the 2nd person to call me which automatically pushed the other man to the top of my list until I found out the time zone difference and realized that you called FIRST THING in the morning where as it took him half the day to get to me. Not a huge deal all things considered but this is my honeymoon and I want to be treated like it's the biggest thing in the world even from the beginning because to us, it is. All told I talked to 6 trip planners in the next three days, as some didn't bother to call or email at all, all the while still planning to get the best deal possible. That, however, didn't last long because your service far exceeded the competition for many reasons.

As I mentioned before, you the quickest to call me back which spoke volumes to me being that I hate waiting and especially with the excitement I had about my first overseas trip. I knew everyone I talked to would have worlds of info about Fiji otherwise they wouldn't have the job they do and was correct. Every person I talked to 'knew' resorts and had plenty of knowledge to offer. Having already looked at more than 50 resort myself before all of this thought I had a great idea of what I was looking for and had already narrowed it down to 5. Three of the other people I talked to did nothing but try to discourage me from where I wanted to go. One in fact insisted on other resort so much I had to hang up on her because she would not listen to me. You did. My fiance and I wanted to stay in one resort for 12 days. We DID NOT want to island hop. We're there for relaxing, not packing and unpacking every couple days. It seems to me that if you're planning a trip for someone you may want to listen to what they want. Call me crazy I guess. Others insisted on strict itineraries that included hikes and village visits. Again not listening! We wanted to hang out with nothing to do except what we want to at that time. Spontaneity! You listened, YOU cared, YOU wanted us to what we wanted to do where we wanted to do it, and worked QUICKLY to ensure we could do so. The only other person out of six that agreed to put us where we wanted to go said he'd call me back "in 4 weeks and go from there." I did get a few quotes from other people but not for what we wanted. I even had one lady that spent the first 20 minutes of MY cell minutes talking about her rate. Really? I know you don't do this for free!

After you called with our final quote and we hung up the phone I talked with my fiance and both said instantly we wanted to go with you no matter how much cheaper anyone else could get it for. We simply didn't care at this point because YOU did. We felt like we were your only client! You really made everything easy and fun. We are both VERY 'brand loyal' people who love to travel. I am graduating for Radiology school the month before our marriage and trip to Fiji and will be traveling quite a bit in the future and because of our experience with you on this trip, NO ONE but you or someone at McCoy that you recommend will be helping us plan. I cant thank you enough for your help Lori and I hope you continue the outstanding work.

Vinaka,
J. Janosik
Richmond, VA

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Faye,

Everything was just wonderful on our trip. I could not recommend Taveuni Palms any higher to anyone else. They were absolutely wonderful! Our experience was phenomenal with them. I have traveled many places over seas and usually I am glad that I went, but then am ready to explore other places later.....but honestly, this is one place I would go back again and again. Kelly and Tony's staff was so attentive and the place was so peaceful and quiet. We did feel so spoiled and like we were their most important people. Kelly was so helpful with so many things. We felt right at home.
I also want to thank you for all of your information and for helping us with everything. Matt and I are both very controlling and making sure every detail is handled, and with you....you took care of everything and that was so comforting to us. We thank you for making this time in our lives the absolute best it could be!
If there was any one thing I could change, it would be to have stayed in Taveuni that extra night instead of overnighting in Nadi. Their next clients didn't come in until the next morning, so although our original plan was to leave there and then get on our plane....then the plane go changed to the next day....it would have been nice to have just stayed there since they weren't expecting people until the next day anyway. Other than that, we really had a fantastic time and great start to our live together.
Thank you again, and Taveuni Palms is really the best place to connect and feel pampered with the one you love!

Thanks again!
E. & M. Colyer.
Farmington, NM

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Hi Lori,

Thank you so much for all of your work to create such wonderful and lasting memories for Daniel and I. This was a dream honeymoon! Thank you for all of your work to ensure that we had a terrific time, your personal touch was evident in how you took care of every detail for us. We loved Qamea and our stay at the resort. We are looking forward to returning one day.

We stayed in the honeymoon bure the last two nights of our stay and were so grateful for this added luxury and experience. Thank you for checking on this, it was incredible! We did meet Jordan and Nicole on the last few days of their stay. Danny and Jordan played volleyball together one of the afternoons on the island.

I have attached a few photos of our trip.

Thank you again for all of your work in creating this honeymoon for us. We'll have memories for the rest of our lives!

Many Thanks,
E. Macias
Gaithersberg. MD

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Bula Mike,

I wanted to thank you so so so much for arranging our Fiji wedding/vacation/honeymoon. We had an absolutely fantastic time. It was beyond our expectations. You were right about Vomo, we absolutely LOVED it. The are the friendliest people in the world. They went above and beyond anything we could have imagined for our wedding. Having our wedding on Thursday before Lovo night was fantastic, as they made us feel as if it was wedding celebration. David got to be Chief, and of course, every guest offered him cava, so he was feeling good :) hehehe.
We are already talking about going back to Vomo, it was just absolutely fantastic. I am so glad we got married there. It was absolutely spectacular. The folks at Vomo were so excited about our wedding, we were treated like royalty the whole time. They even surprised us one night decorating our bure with candles and flowers. And we also got a surprise champagne breakfast the day we departed (they even wrote our names on top of our cappuccinos). They truly made the time we spent there unforgettable.
As promised below are pictures, so in case you need to show anybody what a Vomo wedding looks like. Yoshi did an amazing job, he is phenomenal.

Likuliku was also very nice. The facilities are fabulous and the staff very friendly (although nothing like the folks at Vomo, they are hands down the best). Food in both places was spectacular, thus I have to say I enjoyed Vomo's better as they had more seafood in the menu.
Thank you for the tip on getting some wine at the Airport, this was good call.

Panto the Rosie's driver is such a sweetheart, and speaks very highly of you and Melissa McCoy. He also told us where you go to get your beef pies that you like .. hehe.

Anyway, take a look at the pictures and I hope that it will help convince other couples for a fantastic wedding celebration at Vomo.
Thank you so much for arranging all of this for us, we had the wedding of our dreams! Thank you for making that possible.

Aloha,
M. Echezuria
Falls Church, VA

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Hi Holly,
Well we are back on the mainland , yep I wanted to cry all the way home, Hawaii was sooooooo wonderful and beautiful.
Wanted to give you a great big THANK YOU for planning such a wonderful and joyous trip for us. We got the free upgrade you requested upon our arrival so we had an oceanview room, and what a view it was. It was so great waking up and the first thing we saw before even getting out of the bed was the beautiful ocean and Molokini. The Maui Prince was fabulous, very nice accommodations and all the management and staff were absolutely great, friendly and helpful! We will definitely be back to this lovely place and will definitely call you for our travel plans!

Thank you so much again for a trip we will always cherish and remember!

Mahalo !

M & D Ramey
Enid, OK

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Faye,

Thank you so much for your card. We are here and made it with no problem. We are so very tired, but this place seems to be bringing us back to life with no problems. We are so happy this is the way we could begin our marriage and are so grateful to you for making it so stress free and taking so much time to personalized this and care about us. You are truly wonderful! Except that I will blame you for the extra ten pounds I know I am going to gain here. The food is insanely good and we have only had a couple of meals so far. Wow!
Love, Ellyn and Matt


Thanks again!
E. & M. Colyer.
Farmington, NM

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Brenda

I just want to say thank you for your hard work. The travel to Oahu was great. We got to the memorial, and PCC. It rained, but we had a good time. Got to the hotel around 10:00pm. Hotel was nice. Left at 6:00am. When I set up my next trip to Hawaii I will give you a call. I love having a good time, and so does Francine. We travel great together. Thanks Brenda, for caring enough.

Thank you so very much!
Floyd & Francine
York, PA

Bula Hiapo,

I just wanted to say thank you, and how much I appreciated your arranging our wedding and honeymoon! Everything went just as you said it would. And Sia was absolutely a joy to work with. She made is stress free and very fun to get married!

The weather wasn't that great, but it did clear up on Monday, the day of the wedding. Sia even made arrangements for us to sign the license documents on Saturday, the day we arrived.

Anyway, thanks again, and here's a few photos.

Mahalo,
M. & L. Kronenberg
Spokane, Washington

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Dear Lori,

We're home and unpacked but still dreaming of turquoise water and tropical fish.
All aspects of our trip went according to plan - plane flights, accommodations, meals. It was all wonderful.
Ray and Ed did the channel float at Kia Ora, and we all went to Bird's Island at Tikihau and on the fishing picnic at Manihi. We rode bicycles, played pool and putt putt golf, and were in and out of pools and the ocean every day. We also all gained weight.
At Manihi, we were given an upgrade to a deluxe over water bungalow with air conditioning which was great since that was the warmest spot. The other bungalows also had air conditioning.

Kia Ora had the largest, most convenient units and excellent food. Tikihau also had excellent food and very unique bungalows. Manihi had the greatest variety of fish, and the over water bungalows were a wonderful experience. The dining room at XX seemed to be run by native people. The food was fine, but there were limited choices, and the service was terribly slow. At all resorts, the service was gracious.
We all appreciate the excellent job you did in arranging our trip and dealing with any issues that arose. I hope we will have an opportunity to have you plan more vacations for us in the future, and you are part of our Fiji and French Polynesia experience.

Mahalo and maruru,
M. & R. Swalley
Lakewood, WA

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Dear Faye,

We had such a wonderful time! The resort was great and our vale was beautiful. All worth it! What a wonderful way to spend our birthdays...they really made it special at the resort. A very quiet resort...there was one day I think Frank and I were the only guests. I think the top numbers of guests were 12 people which makes it very private - we felt like we had our own private island. The food was very good. I think I gained 10 pounds! The activities..Frank and I went snorkeling (which is beautiful), jet ski to another island, we did the sandspit (which is separate little island in the middle of the ocean, white sand, and had a picnic - the weather was a bit crazy...but we still had fun!). Julie and Daryl the management team was great - they made sure everything was going ok - they were very personable and got to know us.

The airline from San Jose to LA and LA to Nadi - all worked out great...no issues. Frank and I did get exit seats on the flight to and from LA/Nadi - which really helped! The only thing I would say to be cautious about...is the flight from Nadi to Pacific Harbor - it all worked out all ok...but there just seemed to be some confusion - we talked to Julie the resort manager and she said they have had challenges - they have purchased a plane so they will have more control over that. The boat ride to the resort was fine and on time.

The day we left...we were a bit confused we thought we were going to leave at 11:30 then do the tour on Nadi but they let us stay until 4pm which was wonderful then they got us to the pacific harbor by 5pm and then to the airport around 5:30pm - which all worked out great. Rosie's lounge was GREAT! that was so nice to go there to refresh ourselves and get ready for the long flight.

I will definitely refer you to my family and friends for any travel plans.

My sister and I are already thinking about next year....we want to rent a villa in Italy or France...we are brainstorming now :-) on ideas.

Thanks again!
Susan D.
San Jose, CA

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Dear Melissa,

I am writing to let you know how extremely pleased we are with our travel plans to Fiji this summer and it wouldn't have been at all possible without the outstanding help and service provided by Faye. She is so informative, professional, sweet and helpful. I couldn't have asked for a better agent to help me book this trip and organize all the details. I can't thank her enough for all of her help and ideas.
She is truly the best,

Thank You,
M. Norian
Castaic, CA

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Greetings Mike!

We're so very excited about out castaway vacation ! Thank you for making it extra great with that fabulous room upgrade , wow , for sure we won't want to be coming home anytime soon!
We'll definitely also make sure to go on the Manta Ray dive after reading about it, sounds like a can't miss .
You have been so helpful ,descriptive and efficient thanks again for arranging all .

P.S. I'm sure you'll soon be enjoying your " lifestyles of the rich and famous " vacation very soon .

Aloha,
D. Menor & L. Baldridge
Kapaa, HI

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Hi Mike!

Mike you are wonderful. I don't know if we'll do this itinerary but I hope we can do business with you soon as you are so nice.

Thanks,
D. Martino
Dallas, TX

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Hi Mike!

A friend gave me your name and said you are an amazing travel agent!!! Kate and I work together on Treximet and our submission won the award for the trip. She mentioned that you might be able to help me out with some insight into Fiji and which island to go to, where to stay, etc..

Our travel itinerary is listed below. Looking forward to hearing from you.

Thanks,
K. Olivia
North Carolina

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Hi Lori,

We just want to thank you for your guidance while researching our trip. We are filled with the beautiful spirit of the Fijians and sunny memories of the islands. We are very grateful you steered us in the right direction and absolutely loved our accommodations. Mana and Qamea was a great combination. We could not imagine a better, more beautiful place for a honeymoon!

Vinaka,
P. & L. Ribeiro
Evanston. IL

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Hi Lori,

I am very happy to be able to write this letter regarding McCoy Travel (i.e. Lori Evans). When my son decided to marry, we, as a family, strongly considered Maui. We phoned numerous travel agencies for information and advice.

It was ONLY after finding McCoy Travel and speaking to Lori that we cinched the deal. I was a nervous mom of the groom and was most concerned about my only son's honeymoon being a huge and fabulous adventure for him and my new daughter in law. Lori is by far, more than an agent, even more than a friend, more like a member of the family. She calmed my nerves and went through the whole program with me.....more than once. She went above and beyond, letting me know she was there, only a phone call away if any concerns should arise. And they did (even if in my own mind, and she was there).

I don't know about other mom's. but in this day and time, feeling comfortable about your children being so far away is PRICELESS and knowing Lori was there, right there...............helped me sleep at night.

She is absolutely wonderful and I would highly recommend her for your travel needs. I would love to recommend her and would be glad to have you phone me for any information. Believe me, I know the questions you would ask.

Most Sincerely,

C. Lomax
San Antonio, Texas

Hey Lori, thanks so much for the messages and the great gift baskets--
we did receive both. This honeymoon is definitely perfect and we couldn't ask for anything more. We had an incredible time here and I have a feeling we will be back. Thanks so much for your help and ideas on our honeymoon, they were much appreciated. Thanks.
The Lomax's

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Aloha,
Michael & McCoy travel were wonderful! Very helpful & I feel you really do go out of your way for customer satisfaction..

Thank you for everything!!

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Aloha McCoy Travel~

We had a wonderful trip in NZ and plan on returning in the next year or so. Faye did a fabulous job helping us plan our trip!!!

Mahalo,
P. & C. Schmidt
Makawao, HI

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Hi Lori,

It was so nice speaking with you and we Thank You SO much for helping us with our Fiji trip. I wanted to send some photos of us just in case one day you decide you want to adopt two more kids and some baby great danes!

It has been a pleasure working with you,
Thanks so much!

Sincerely,
H. & S. Fox
Broken Arrow, OK

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Dear Mike,

You da man. If you need any objective information about our experience, call anytime. But, we were satisfied, and feel that you did well.

Bless you,
P. Oconnor
Irvine, CA

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Hi Mike!

I just wanted to let you know that we are very pleased with your service so we are going to recommend you to one of our friends who is planning to visit Maui in July. You will hear from her soon, Thanks Again.

Warmest,
C. Nguyen
San Francisco, CA

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Hi Lori,

Thank you so much for everything! Your service is amazing and I must say there is no way I could find a package this perfect for the price. We are all very excited! I will refer you to everyone I know.

Sincerely,
B. Fox
Orange, CA

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Melissa & Sue,
Thanks for the message you sent. We LOVED the resort! It was amazing. Great service, friendly, wonderful beach wedding and honeymoon. The deluxe bure was great and then we made it to the point for the last 3 days, Aahhhhhhh! We saw your name in the guest book, too! It was so beautiful there. We hated to leave after 9 days of luxury and relaxation.

Overall, we were happy with most things. We would recommend your travel service to our friends.

Most memorable experiences - our beach wedding, The Point stay and butler service there, the friendly staff.

Best wishes,
M. & M. Yonan
Chicago, IL

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Hi Lori,

Thank you for all your help, I really appreciate it. You have helped make a “panic” situation much easier and the transition to another company very smooth.

S. Feria
Mesa, AZ

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Aloha Michael,

The accommodations were great and the services were outstanding. We were upgraded to the club floor with a great view of the pool and ocean. If you had anything to do with that, thank you. We did move to the other side of the building a couple days later because of the winds and coolness. The winds would blow the glass of wine off the table. We had a good time though. Golf was very windy at Kapalua and a hurricane at Ka'anapali. The wind would blow the ball off the green in some places but kept it under 90 strokes. Very challenging and beautiful. We will call you again.

Thanks,
S. & G. Rovig
Sparks, NV

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Bula Melissa,

The trip was fantastic. Many, many things done right. Mike was great, tolerating my frequent mind changes in the planning process. His suggestion or Raffles for a day room was good too – they just opened a new pool which is actually pretty nice for a “crash pad” level room.

Diving had to be the highlight, although the accommodations are a close second, followed by the quality of snorkeling around Davui.

We were more or less the only divers there at the time so we had essentially a personal boat driver and dive master. Even if there were a few more people, it beats the cattle boats from the big dive resorts. Mini, the dive master was excellent and a lot of fun to spend time with. The night dive just off the island reef was a highlight. Definitely a different set of critters out at night, and a couple sharks in the dark… Did the big fish encounter – good, checked the box, a bit like a zoo under water, without bars. Glad we did it, but the small reef sharks appearing out of the darkness and disappearing just as fast on the night diver were more impressive/a little unnerving. On a related topic – snorkeling is amazing – the colors in the coral are innumerable, throw in the vertical wall dropping down to about 30 feet, cool shells and I spent hours just kicking around the island.

The rooms at Davui are great. They do have a resort map now with locations. If I had that to overlay with sun/shade times of each, it would have been the ULTIMATE. We started with an upgrade Mike arranged (Vale 3) that for our time of the year, great sun/shade mix and evening sunsets. Then moved over to 6, which turns the corner and only got sun on the splash pool for about an hour – not a huge deal and since I picked it over Vale 1, oh well (1’s pool overlooks the boat area and thus a little less private). Bottom line though, the rooms are great and for the rainier season, we were lucky enough to have perfect weather right up the day we left, which rained and made it just a hair easier to leave, but only just.

After reading reviews, we had already determined that we weren’t the kind of people likely to write a disaster story review and nothing changed after the trip. It was a little humorous to see how some of the things people thought disastrous weren’t (at least to us). Mosquitoes, yes, we got bit. Inside and outside the netting, sometimes at dinner – its tropical. We had very, very strong repellent we brought with us – it helps a lot but still… the mangers were in transition but seemed to recognize that and went a little extra to make sure they weren’t missing an element we needed. They were good about setting some expectations up front as well – such as letting us know if there was ANYTHING we needed to ask, and yet reminded us that we were on an island and although they would always do their very best, sometimes they would not be able to accommodate certain food requests, etc. They had a smoked tuna breakfast sandwich that they never got the tuna in for, but they did know I had inquired about it a couple times and seemed to genuinely try and get it but could not. They substituted with smoked Salmon they were able to get. On the topic of food, it was amazing. In particular the fish, which seemed available at every meal in some form including the breakfast sandwich I mentioned. I read a very contrary review online about them never having fish before going so who knows why when that happened. It was definitely NOT an issue and it always seemed extra fresh.

One other pleasant, and not minor surprise, all drinks (except alcohol) WERE included. They don’t list it as that on their website that way (I think they say tea, coffee and water is). Probably saved us a little bit and kept us more hydrated than we otherwise may have. It also means that with a bottle or two from duty free in Nadi and the minibar stocked with coke, tonic, club soda, etc – we didn’t have to have drinks delivered, ordered, etc.

Staff was very friendly and mostly fast. We learned that if you get to know them a little better, ask them questions, etc, they seemed more at ease and more in tune with what you liked – by the end, they knew that I LOVED the fresh baked bread (they made a pesto bread, kind of swirl of pesto inside – to die for…), and got a kick out of keeping me well stocked at meals.

Airline was good – upstairs in the air pacific 747, bulkhead seat was KEY on the way there. The little commuter 3 seater plane Davui used was a kick. If you have any fear of flying or small plans though, watch out. I have great photos from the plane, including out the front window landing. But then I like flying, and small planes. If they have any reservations about it, a car from Nadi takes a little longer – but you do get to see the country and I think is a little cheaper, and does offer more options for departure/arrival time. I’m sure they like to keep boat trips from Davui to Pacific Harbor to a minimum so if multiple people arrive on the same day, the plane is a charter. We enjoyed it as I said. On the way back, we were on a United plane – luckily had economy plus so leg room was tolerable there too. Upgrades on the united plane was crazy expensive despite plenty of room. US air lines – Oh well.

Have I left anything off? I could probably go on for a lot longer...

Thanks again for a wonderful vacation.
J. & A. Lunzer
Hermosa Beach, CA

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Hi Melissa.

The trip turned out fantastic and all of our attendees had a great time. The hotel was very nice and the ocean-front rooms a hit, especially since we could watch the whales from our window. The highlight had to be the whale watching excursion. We managed to get right up on a pod and a large one jumped right next to the boat. Wow!.

Anyway, thanks again to Lori and we really appreciate your diligence and assistance.

Aloha,
W. Compton
Lakeland, FL

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Speaking of where we stayed…the Fairmont Kea Lani Resort…it was absolutely exquisite!! Not only was our villa positioned so that we had a wonderful view of the ocean, but the resort itself was magnificent!! It was quiet and beautiful and the service was second to none…we have traveled extensively and never stayed at a place that was soooo accommodating to our every want and need!!

I think that my favorite excursion was the Van tour and the trip to Pearl Harbor, but the kids really liked the zip-lining adventure. The Luau and the Spirit of Lahaina was great also…we got to experience a beautiful sunset on the boat and see numerous whales breaching which just highlighted the whole adventure!! I could just go on and on and on, but I have patients waiting so for now I will go.

I will be using you guys in the future and recommending your travel agency to everyone that I talk to about this trip. I know our next trip for hopefully sometime next year will be a cruise, so if you have any suggestions that would be great. I think that this one will be for Scott and I and my parents…but who knows who all we may add in…just like this trip!! J

Thanks for everything,

L. Grimes & Family
Enid, OK

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Dear Melissa,

I am finally responding to your kind letter asking about our recent trip to the Big Island of Hawaii.

First, I want to sing praises to Hiapo. He was absolutely the best. He was patient and oh so accommodating to my non stop requests and, if truth be told, my whining. He made some magic happen and our whole experience was top notch. We loved our rooms with their beautiful views, the magnificent breakfast each morning and the whole Hawaiian experience.

My dream was to spend time with my son and daughter-in-law in a special place for us to make wonderful memories. I rarely get to see my son and my time with him was so memorable and far beyond my imagination.
I should add that I was worried about how I would organize everything at the resort. How pleased I was to find how well Hiapo organized everything for me, from the rooms, car rental, check in, breakfast and the paddle boat and snorkel rentals. We loved and appreciated it all. I'll be paying for this vacation for a few years to come but the memories will last a lire time,

Favorite experiences? Can't begin to name one. But the view I had from my room overlooking the bay and dolphin pools was exquisite. We really enjoyed watching the runner light the torches along the resort paths each night from out balconies. Oddly enough, playing with and feeding the fish at the boat dock outside the breakfast restaurant is a really fond memory.

I can't imagine a more wonderful vacation and I know Michael and Amy feel the same.

Mahalo,
D. Tener & Family
Silverdale, Washington

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Hello Holly,

I have meant to send you this email since our return…we had a blast!! We did not want to leave!! All the excursions that you booked for us were perfect. We had perfect seats at the Luau, a wonderful sunset on the Dinner Cruise with great entertainment, and the Van Tour was one of our favorites…great guide…he even stopped at a couple places not on the itinerary for us!! I do think that the Kids had great fun snorkeling and zip-lining. The day of our departure we went to Lahaina and booked one of those blue water whale watching tours for the 6 of us…mom and dad did not go…and that was tons of fun also.

The most spectacular thing was where we stayed the Fairmont Kea Lani was absolutely beautiful and the service there was impeccable…second to none!! Everyone was so helpful and nice!! Scott and I walked hand in hand into the Ocean the morning we were leaving and that was one of the most touching memories that I will ever have considering that I almost lost my best friend before we left!!

I will write more later…just want to say THANK YOU! THANK YOU! THANK YOU!! We will be using you and McCoy Travel for future trips for SURE!!!

Aloha,

L. Grimes
Enid, OK

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Hello Melissa & Robin!

We had a wonderful trip. Rosie's had everything arranged (multiple taxis etc) just right. They were helpful indeed. We recommend highly Blue Lagoon Cruises - the crew is fantastic and they REALLY go the extra mile to make everyone feel welcome and comfortable.

The Anchorage (where we only stayed 1 night) was also pleasant. I needed an internet connection desperately (to send an overdue work item) and the Desk Clerk did everything he could to help me out.
He ended up letting me hook my laptop to the Hotel-desk-connection for almost an hour! No charge. Just smiles. I was sooooo relieved to get that done, and to start my real vacation.

Air Pacific was fine. I bought an upgrade to fly Business on the way back (Nadi to LAX). Wow - was it ever
worth it. The only thing we were not pleased with were the internet usage charges and meals at one of our stop-overs.
All in all - a great time, and I would DEFINITELY use McCoy travel in the future.

Vinaka!
B. & S. Guza
San Diego, CA

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Hi Lori,

Got back from Fiji last Sunday, the place is amazing! You were right, Qamea was the perfect place, splitting the week between the beachfront bure and premium villa was perfect, and the food was great. The premium villa was wonderful (having the meals brought to the villa was so luxurious). We had a bright sunny day for the wedding, in fact the day of the wedding was the only day without rain in Qamea while we were there. The Sofitel was the definitely the best place to stay in Denarau. I have sent you a link for our photo album online. Please feel free to share the photos with other couples we are thinking of getting married in fiji so as they can have a better idea as to what its like and how qamea is a great spot. I would also highly recommend the Sofitel for staying in Denarau and the Novotel as a stopover hotel in Nadi. Our stay was definitely luxury in paradise!!

Thank you again for assistance in our perfect paradise weddingmoon!!

Sincerely,
L. & D. Healy
Dublin, Ireland

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Dear Melissa,

Thank you for your inquiry! I really appreciate all that Hiapo did to ensure that our travels went smoothly. From providing the most reasonable rates on our somewhat complicated travel plans, to assisting us with securing a day room on our long layover in Seoul, Hiapo was helpful, efficient, and reliable.

We enjoyed our travels through China and India, and are grateful for the competent assistance we received from Hiapo and McCoy Travel.

Thank you again for your help, and we hope to be in touch in the future.

Mahalo,
K. Frost
Makawao, Hawaii

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Aloha Melissa & Michael,
Our Trip was great – 2 nights at the Ihilani in Oahu and then the rest of the time in Maui.

Loved the snorkel trip and it worked great because it was like being on a Whale watch tour as well. The Luau was great – everyone enjoyed it. Beach at Kaanapali was fantastic and the Westin is a great hotel – it was packed but to be expected given school vacation week.

The first night at the Ihilani was Valentines day and we did not think to make a dinner reservation in advance and everything was booked. We expressed our concern to the hotel manager and they actually set us up with a room service menu that was fantastic – expensive but fantastic. They comped us a few appetizers and really did a great job. – This confirms my experience with great service from the Marriott.

Mokulele Airlines was great on the trip to Maui. Found out on the way that they do not have a bag agreement with American so it was best to fly back via Hawaiian so the bags could get checked straight through.

However, when I logged in on Friday I was able to get boarding passes for my American flights but not for Hawaiian Air and the line at the airport was the worst I have seen in a long time. It took well over an hour and 15 minutes to check in and I thought we were going to miss our flight- they could not explain why I could not print the boarding passes in advance.

All worked out in the end & we'll be in touch with you for our next trip!

Bottom line Hawaii is paradise after a long New England winter.

J. Hughes
Stow, MA

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Ia Orana McCoy Travel!

Vicki and I are back from our 10 day sojourn in South Pacific paradise, and I must say, Sue Michailidis planned our trip flawlessly. A day in Tahiti was sufficient as Vicki and I had just enough time to take a bus into Papeete and see its major sites. Of course, to be quite honest - for anyone reading this review - Papeete, in my opinion, wasn’t too dissimilar to a typical port of call with any major cruise line. I remember Cozumel looking very similar. So, in that regard, it wasn’t quite as exotic as I’d expected. But again, it’s the capital of Tahiti, so one must expect the appeal to tourism. Being only 8-10 miles from the town center, we stayed at the Intercontinental Resort, which had a terrific view of Moorea – our next stop.

Moorea, I think, was the friendliest of the three islands we'd visited. We stayed at the Pearl Resort - only a five minute walk from a grocery and a five minute drive from the idyllic Cook’s Bay. To anyone considering the French Polynesia as a future destination, I’d highly recommend renting a car or scooter. The island is less than fifty miles around, so the drive, with no stops, is a measly two hours. Of course, for the curious tourist, you’ll probably want to stop at Cook’s Bay, Jus De Fruits, the Lookout, Temae Beach, and perhaps some various Marae (ancient temples), which might push your trip back to six to eight hours. Of all the culinary stops we visited (La Mahogany and Te Honu Iti being two of the more distinguished places) our favorite was Rudy’s, where the shrimp curry was worth the price you pay (everything in the French Polynesia is expensive, so it’s nice to get food that tastes expensive. In reality, Rudy’s is no more expensive than the various other restaurants on the island). For lunch, we walked to Chez Luciano for some pizza. It was a reasonable priced meal, and the chef was quite entertaining as he would screech like a cat on occasion. One restaurant we didn’t try was Alfredo’s; our concierge advised against it, claiming that she’d received quite a bit of negative feedback about it, so Vicki and I took her word on it. Why shell out the money for bad food, right? And at Te honu Iti, I got to feed the stingrays, so I'd also recommend at least one trip there. One downside to all the good restaurants is that they are quickly dwindling. I had a 2007 printout of the Lonely Planet, and many of the restaurants listed are no longer in business.

Upon leaving Moorea, Vicki and I didn’t think it could get any better. The Moorea Pearl Resort had upgraded us, free of charge, to a premium overwater bungalow, so neither of us could have imagined any room for improvement; but, as Sue had so meticulously incorporated, Bora Bora would be all that and more; thus, she made it our last stop. Once again, the Pearl Resort upgraded us to a premium overwater bungalow, only this time, the view was nearly inconceivable. We were in bungalow 44, which was a direct view of the main island and its two peaks, an uninhibited view yielding the vast expanse of turquoise water and deep blue skies. I nearly fainted (if fainting weren’t so “dainty,” I might have!). Being that the resort was on a private motu, I was quite pleased that Sue had suggested the half board meal plan, which included breakfast and the three course dinners. We did, however, go into town to try the pre-eminent Bloody Mary’s; although, neither of us was as impressed as we’d hoped to be. The setting, of course, is original with sandy floors and coconut tables and stools – and even the food was good – but to describe it as a nearly god-like destination is a bit over the top in my opinion.

For the honeymooners out there, I’d suggest a private and professional photo shoot. Since it’s only the two of you, it’s often difficult getting pictures with both of you in them. Talk to your resort’s excursion desk to get the details. Vicki and I spent around 22000 pacific francs for forty pictures, and we were extremely pleased with them.

In short, it may be trying times economically, and although I was a little skittish shelling out the money for it, I’m glad I did. It’s not often a middle-class guy like me could say a vacation of that price was truly worth the money, but in this case – and this is just between you and me – I might have paid more.

Thanks again for the superb trip, or as they say in Tahiti, “Maururuu!”

Best wishes,
P. Adams
Madison, AL

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Aloha Melissa,

Our trip was great! Once again Sue Michailidis did a wonderful job! Our flight went well. The weather in Kauai was nice with an occasional shower. The Grand Hyatt was awesome and beautiful! The staff was outstanding and the free breakfasts turned out to be a great bargain.

We went on a great sunset cruise Friday. A luau for my 50th birthday on Sunday. A kayak trip Tuesday and a Zodiac raft to the Napali coast on Thursday. Thanks to Tish Carreira for scheduling this all.

The rest of the time we spent snorkeling with Chris from the Captain Andy's hut at the hotel and we became good friends with him. One last note: the pool at the Hyatt is one of the best Ive seen. It took us the whole vacation to discover them all.

Mahalo,
J. & J. Borg
Pennington, NJ

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Bula Mike!
The trip was fabulous! Thank you for taking care of all the details --everything worked out great! The upgrade to Paradise Taveuni was wonderful! It's a beautiful resort and a well run dive operation and we would recommend it highly. We're already talking about our next trip to the Pacific, so keep us in mind for any tantalizing deals out there!

Vinaka vaka levu!
M. & P. Gentele
Harrisburg, PA

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Hello Melissa & Robin,

Matamanoa was awesome, we loved every minute of it, and the staff they were awesome and Rosie's did an awesome job. Thanks for your part in our vacation.

Vinaka!
B. & B. Christie
Grand Prarie, AL

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Aloha Melissa,
We had a wonderful family holiday!! The staff was great, we loved the location, facilities and amenities.

All other activities--scuba, luau, zip-lining, were great fun and a top-notch experience. In spite of the room snafu, the holiday was our family fav! We would even go back to the Kea Lani.

Thanks for all your assistance. We LOVED your "beloved" Maui. It IS a paradise!!

p.s. Please keep us informed of any "deals" for Maui at Wailea!!

Best & Mahalo,

S. Block Family
Lodi, CA
Hawaii Family Trip

Aloha Melissa,
We had a great time. Our condo was perfect—relatively small, close to the ocean, clean and attractive. Everyone enjoyed the pool and hot tub. We had a visit from a monk seal and lots of whale sightings.

We went to Molokini and Lanai for snorkeling--saw lots of spinning dolphins and whales as well as reef fish. The Old Lahaina luau was lovely—delicious food and strong performances.

I’ll try to get to Trip Advisor to rate accommodations too.

Thanks for your help!

C. Burr & Friends
Chico, CA
Hawaiian Getaway

Mike!
We are flabbergasted!!!!!! You shocked us earlier today by telling us you'd upgraded us to an Ocean Front Suite (we were just thrilled we'd be in a deluxe ocean view room to begin with), but nothing could have prepared us for these accommodations!!!! Our suite has two bathrooms! It's bigger than our own home! It's beautiful! And we haven't even seen it in daylight!!!! Oh, and did I mention the two giant lanais?????? You are the BEST!!!!!! Thank you so much!

Just a little heads-up.. You may be hearing from the hotel... They didn't seem to get the memo about the breakfast being included, but I'm sure it will get straightened out. I printed out an email your wrote that mentioned it, so they are going to try to track it all down.

Thank youuuuu!

Warmest,
J. Holcombe
Los Angeles, CA
Romantic Hawaiian Getaway

Later that day ...Breakfast issue resolved... We are sooooo happy here in Paradise!!!! We woke up and opened the curtains to find we have been transported to the most beautiful place!!! The ocean is RIGHT outside and beautiful beyond belief, and our two lanais are bigger than our dining room!!!!!

Thank you!!!!

Warmest,
J & D Holcombe

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Mike, Bula Bula Bula and Aloha!

Mahalo and Vinaka for your help on my trip.

I made it back. The only problem was leaving NZ, Fiji and Hawaii.

New Zealand is heaven on earth... Fiji was absolutely magical... Kauai was wonderful..

The best thing you did was be the foil in my lodging selections, and recommend the Fiji sailing "adventure". Without the give-and-take on the lodgings, I would have not found the ones I found, or made the same decisions. Thank you!!!

In NZ, the Auckland Westin was 5 star. Once I realized all the prices were in $Kiwis, and the $Kiwi is half the $Us dollar, I ordered another bottle of Hawkes Bay Pinot Noir and another Pavlova! Auckland was about ten times better than Seattle or San Francisco (our best cities in the US). I could live there in a minute. Great people, city, neighborhoods, golf (Murawai by the beach and Titirangi, a parkland course designed by Alistar McKenzie), sailing, shopping, dining and perfect weather!

Click here to read more.

Many Thanks,
D. Brown
Aspen, Colorado
Romantic Hawaiian Getaway

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Hi Faye,

All of your planning and tickets, etc. went very well. We were met by Rosie's and by the others who were supposed to do so. The Fijians were all so nice we really enjoyed the country. We were very pleased with our choices of the Tui Tai and Moody's Namena. The snorkeling and diving in Fiji were amazing and our only disappointment was the weather.

Unfortunately we had terrible weather ("worst floods in a century") which literally put a dampener on the trip.

On Tui Tai we were 3 of only 6 passengers on a boat holding 22 passengers and with a crew of about 20. We were very well looked after!. The weather meant our snorkeling and diving were severely curtailed. They had planned 4 shore excursions, 3 to villages and one to a waterfall. With a bit of adjustment we were able to do them all and were very glad they were planned. Seeing the villages was a real treat and added a lot to our trip.

The Tui Tai was fine. Not normal weather. The boat felt very seaworthy, even during our night of 6-8 foot seas. The captain was very good.

Moody's was another adventure that we enjoyed. It is a mile long island, holding about 12 guests (we were the only 3), and surrounded by a reef, with at least 24 dive spots. Due to the weather we had only 1/2 hour on the reef. Our accommodations were fine, and simple lifestyle was the correct description. Our bedside reading lamps were powered by solar, and the room lights were gas lamps. The toilets use salt water and the fresh water showers had individual hot water heaters. They worked fine. All water is catchments but shortages were not a problem to us!
Tom and Joan Moody were very interesting and we enjoyed being there. We would definitely go there again.

We went to Palau last year in early Jan and had rainy weather so next time (maybe next year) we will go later in the year.

All for now,
K. McLeod
Melvin Village, NC

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Hi Rukie,
I've been meaning to write, but January was just so busy for us. After coming back from Hawaii we had to find a new nanny in one week and then we were off to Key West for a friends wedding -- an 8 day trip with no travel interruptions. Needless to say we were both behind at work and behind in our personal lives.

I attached a few photos for you. One is of Mohan and me at Santa Monica beach (before we got to Hawaii). The second is of Erin and Anna at the old Lahaina Luau.

Thanks again for all your help. I have the feeling we were probably one of your more 'challenging' clients.
You made our trip relaxing and enjoyable - thank you again.

All the best,
N. Shah
Dublin, OH

Hi Mike,

This is an excerpt from my recommendation I sent to friends...

"As to our conversation about traveling to Hawaii and other tropical destinations, the following is our travel agent's contact information:

Mike Brown's Email, office phone & cell

Mike is based out of Hawaii and works for McCoy Travel.

My past experience with Mike was phenomenal (this was our trip to Fiji). Mike goes the extra mile to make sure you not only have a great time at your destination, but that your travel to and from are just as great as well.

I would certainly call him when you are ready to schedule so that he could customize something FANTASTIC for you!"

Many Thanks,
D. Beierle
Olympia, WA

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Hi Mike,

1st let me say thank you for all your hard work for putting together our wedding/honeymoon last June 2008. Sorry it took me so long to get back to you & thank you. We stayed at the Prince & the Hyatt & we had the absolute most amazing trip. We couldn't have done it out you & your service. You were so patient we us, as we changed our minds a 1000 times, & asked 1000 questions. You are extremely talented at your job, & will be forever a part of making the best week long memories. Please let the owner know how valuable we think you are.

I just checked out some of your vacation packages for the anniversary date of june 6th of this year. Please keep us in mind if something comes up.

Again THANK YOU for everything, & wishing you a prosperous 2009

Thanks,
A.& J. White
Newport Beach, CA

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Hi Mike,

Well, I've been meaning to do this for a long time and finally have a quiet moment. I decided not to send you a bunch of pictures from our honeymoon since you definitely know what everything looks like. Instead, I'm sending a picture of RJ and me because you don't know what we look like. This was taken at Taveuni before dinner one night.

Anyway, I don't know if I ever formally thanked you for all your help with planning our honeymoon. We really had the absolute dream honeymoon, and I loved that all we had to do was show up. Everything was taken care of for us, and we didn't have to figure out anything. That was soooo nice. You did a wonderful job of arranging and rearranging everything for us. Thank you so much!

Taveuni Island Resort was the best place I have ever stayed - from the privacy to the accommodations to the food and staff - it was perfect. We weren't thrilled with the beach but found plenty other stuff to do. Likuliku was fun too but we really just hung out by the pool the entire time we were there.

I really don't know why so many people refuse to use travel agents in the age of the Internet. You guys are so helpful, and the Internet isn't always cheaper. Plus, for someone like me who hates logistics, you guys are super heroes.

Ok, that's it. I'll definitely be keeping you in my contact list for future island excursions.

Thanks,
A. Pales
Oak Park, IL

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Hi Melissa & Faye,

Mat and I had the most amazing time in Bora Bora. The St. Regis was a beautiful place to stay and the food was excellent at all of their restaurants. Although we would have been perfectly content to sun our selves and swim from our bungalow everyday we were amazed by all the culture and natural beauty this island has to offer. We were already planning an anniversary trip by the end of our stay! Faye helped make everything hassle free from travel to our meals and spa visits at our resort. Before we left our travel, meals, and hotel were taken care of providing for a stress-free honeymoon. Thank you for an amazing trip!!

Take care,
M. & E. McBriar
Dallas, TX

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Hello,
Happy New Year to you and your staff. First of all, forgive my late response…coming home from the trip of a lifetime and following it up with Thanksgiving, Christmas and the New Year is a bit daunting, and believe me—takes up A LOT of your time!

I do want to let you know that the service that Michael Byrne provided us was paramount. He answered every stupid little question I had, and trust me—I had a lot of them. He had us set up with a great hotel—we stayed at the Hyatt in Maui and thought it was just lovely. The absolute only problem was one, little cockroach…but hey, we’re in the tropics and that happens, right? Other than that, I thought I was a queen. The staff there, the food there---all of it—absolutely beautiful. Our plane ride was uneventful…which is the best you can ask for in a plane ride—we even arrived a bit earlier than we were supposed to, so that was great as well.

Michael put us in touch with Brenda LeBrun (to help us reserve activities) —who was absolutely WONDERFUL!! Brenda and I hit it off like two old friends. She is great—and she knew the island inside and out. She recommended and booked awesome things for us to do. We zip lined, went horse back riding, took a road to Hana tour, went snorkeling—just about every great thing you could do on Maui. She booked us with a great snorkeling tour…never in my life did I see so many beautiful fish! Not to mention swimming around with the turtles at turtle-town…that was a real treat, something that will always be remembered! I’m not sure of the tour company that took us through Hana, but our guide…her name was Pu---was absolutely fantastic! She shared so many great facts and stories with as she drove us through the beautiful scenery. We learned so much about the island and the native Hawaiian people from her, it really was so much more than we expected.

I will be sure to log onto TripAdvisor.com and share all my experiences with your staff and suppliers…and believe me, as soon as we can---we will be contacting Michael again and coming back to Hawaii for another visit!

Thank you very much!!

M. McKenna
Whitman, MA

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Aloha to very one at McCoy Travel .....
Our trip did not start out very well (not your fault). Our plane was delayed 9 hours leaving Las Vegas.
Mike Brown, as always, was wonderful. The lady I talked to at customer service was very kind and helpful. We finally made it to The Grand Hyatt on Kauai. The hotel was absolutely beautiful and all the employees there were beyond fantastic. All and all very one had a wonderful time.

Thank you, especially Mike Brown, for all your help with this trip.

Best Regards,
A. Michael
Las Vegas, NV

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Hi Faye,

We had a blast...! Everything went really great and the motels were very nice..the train system in Aus is wonderful! No problems. New Zealand was amazing and we loved all our excursions...really loved Queenstown and John bungy jumped which nearly gave me a heart attack! We loved driving in New Zealand down to Milford Sound...very worth the trip...wish we had had more time to explore the wineries in the area, too.

Fiji was not our favorite and we stayed there way too long. The resort was nice but remote so we could not get around well to explore...wish we had booked another Island and more excursions away from the resort. In fact maybe we should have stayed downtown in the harbour/port area as a base and excursions out from there...NO KIDS at the resort John's age and no night life...they must have all been in the port city and off on other Islands. He was bored with me I'm sure but he caught up with his rest and reading.

Overall, we had a blast and really enjoyed ourselves. Aus was great and I loved Newcastle and the small towns we went thru by train.

Thanks again for all your help in securing this trip.
Take Care - Thanks,
K. Peters
Kirkland, WA

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Aloha Tish,

I have just arrived home after a fantastic visit to Maui. Your expertise in providing me with the correct snorkeling equipment, including prescription glasses, ensured that I would have a fabulous time swimming with the turtles and snorkeling in the ocean. Thanks once again for making my holiday so memorable.

With kindest regards,
B. Spinks

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Hello Holly,

Happy New Year! We're just back from our wonderful vacation at Mauna Lani Point. We want to thank you very much for your help with our condo and luau reservations. We absolutely loved the Mauna Lani. It was perfect for us. We had a lot of fun at the Fairmont luau (excellent food and entertainment). All logistics were pre-handled and we had no problems at the Point or Fairmont when checking in.
Thanks so much! We will call you in the future - because we are hooked on the Big Island and we will want to get back in the next 12-18 months.
Best,

A. Best
Franklin, WI

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