Hi Melissa.
Thanks for the email, we had a lovely vacation.

The Honua Kai was GREAT. We were especially happy with the Feast at LeLe... it was exactly what we were hoping for. Thanks for the recommendation.

Loved the snorkeling cruise we did; but next time would opt for a catamaran cruise. Other than that, we had a great trip and wished we could stay alot longer!

We hope to travel with you again.

Happy New Year
L. Hannigan
Tacoma, WA

Dear Faye,

Thank you very much indeed for your lovely gift of the "East meets West" massage here at the Breeze Spa.

We are thoroughly enjoying our stay here at this magical location. Everything is perfect and everyone is lovely.

Happy holidays.
Best. The Walshes
Los Angeles, CA

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Hiapo

Thanks for all your help with our trip. We had an amazing time at Beqa Lagoon Resort. My husband dove everyday and I snorkeled and spa'd. The food was amazing, the bures were beautiful. We really had a fantastic time!

Thanks again.
S. Harrington
Albuquerque, NM

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Hello Melissa,

Our trip to Fiji was by far the best experience we have ever had! We will definitely go back next year. Castaway Island was perfect so please tell Mark he picked a good spot for us. Next time we would want a Bure closer to the Ocean, but we were not that far away. The Airline Service made us feel like we were in first class, by far the politest airline. Rosie's Service was excellent too. The only experience I did not like was at the airport lounge where we had to wait for our spa experience for about an hour. And only the adults were included so I let my 10 yr old have mine. They wanted to try a pedicure. Some of it was actually funny. I did not say anything because I did not want to offend them, I was not sure if that was suppose to be like that. Also I wanted a nice glass of wine to end our wonderful trip and they did not have alcohol in the Lounge?? Anyway the good outweighed the bad.

You should also tell people to get their meals included in the price. We thought of that and asked Mark if we could so we were lucky. Another couple at the resort was not so lucky. Food was expensive. We were glad we had the 3 meals included. Thank you again for everything and we will talk to you in the New Year. If you have any other resorts or islands you would recommend we would also be interested. It will be hard to top Castaway.

Thank you and Happy New Year.
W. Ludwig
Alberta, Canada

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Hi Faye!

I hope you are doing well. I just wanted to thank you for putting together our trip to Kona last month. Besides Jason's little mishap, we had a very relaxing pre-baby vacation!

I'm due in three weeks and already thinking of our next romantic get-away! I'm thinking the Greek Islands in July for our wedding anniversary. Have you been? Thoughts? I hear renting a sail boat and going island hopping is the way to go?

Thanks Again,
K. Hansen
Irving, CA

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Mike

Thanks so much for your help! It's been a pleasure working with you & we enjoyed Taveuni Palms!

My Best,
J. Carmon
Archdale, NC

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Hi Mike,

Thanks for the nice card! Happy Holidays to you too. We are always on the lookout for great trips and vacations, and we'll definitely keep you in mind for our next one. Remebering Qamea Island Resort Fondly,

Thanks again!
N. Castlemain
Archdale, NC

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Ia Orana Mark,

We booked our honeymoon to Tahiti/Moorea/Bora Bora through you all and we had the TIME OF OUR LIVES! Everything was excellent!

Have a great day!
B. O'Brien
Jacksonville, FL

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Hi Annette,

I just wanted to send you a quick note to thank you again for all of your help with our Maui trip. We followed all of your tips, and we had an amazingly wonderful time. We loved the Maui Adventure Cruise (Lana'i was so beautiful and we ended up seeing 75+ dolphins from the boat). The captain said to tell you "hi." And thanks again for the Quicksilver hook up...it was great!!

The crew was above and beyond friendly. We had a wonderful time at the Old Lahaina Luau (it was beautiful and romantic just as you described), and we LOVED the Road to Hana and followed your directions to a "t." Tammy from the banana bread stop said "hi" but we never did find Bunny. :-) We love all of the beaches you recommended too. We totally fell in love with Maui and can't wait to go back!!!
Thanks again SOO much!"

Thanks again,
B. Moore
Valparaiso, IN

Image above is Annette Rawlings & Melissa McCoy enjoying a Maui Cruise!

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Ia Orana!

My wife and I had a wonderful honeymoon through McCoy travel, and Sue Michailidis did a superb job planning our trip to Tahiti, Moorea, and Bora Bora. We still talk about it on a monthly basis.

Also, our sister and brother in law loved their trip to Maui and raved about it for weeks. I couldn't get them to clam up about it. So again, a big thank you to Sue for planning their trip as well. She's terrific!

So down to business: We are ready to go some place tropical from Dec 26th through the 31st or Jan 1st. All inclusive. Look forward to hearing from Sue!

Thank You
P. Adams
Huntsville, AL

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Thank you, Melissa for your newsy letter :-)

I forwarded your last note to a friend. He and his wife might be interested in staying at the new condo you wrote about. I also alerted another friend to the fact that you also book Australia trips. They are planning one in 2012. We have been invited to accompany them but do not know if hubby can stand the long plane ride. Time will tell. We are truly looking forward to our February Kona Village vacation that Hiapo is helping us plan and hardly a day goes by that it isn't mentioned. Hiapo's note about his travels was very informative too and I am really excited to be working with McCoy Travel.

Aloha (I'm practicing)
B. Wyman
Longview, WA

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Aloha & Bula!,

We could write a book on our wonderful experiences in Qamea, Fiji Islands. The trip was a "heavenly" experience. We have never had such an awesome vacation! The island was gorgeous, the coral reef unbelievable, the people were beautiful, and the resort was out of this world!

Mike did a wonderful job of lining up our travel and connections to give us a vacation of our life. Our travel was seamless and worked like clockwork. We have nothing but praise for Mike and your agency and have recommended you to others many times. We were also very surprised at our "thank you" spa treatment and bottle of champagne from Mike. We felt very special. Thanks, Mike!

The service and attention of the staff at Qamea Resort and Spa was marvelous. They are a beautiful people, so kind and friendly. It really amazed us that they could all call each guest by their first names the minute we arrived and continued throughout our stay. They were the warmest and kindest people we have ever encountered. We were like family while there.

The land and people are unspoiled. The area is VERY RELAXING, but not to the point of boredom. One could be busy as wanted, or as relaxed as wanted. It was a wonderful experience to be in such a pristine land
without TV, LOTS of people, and the hustle and bustle of the busy city life. We would recommend for all to take a trip to Qamea Resort and Spa.

On our trip to the village and school, we discovered warm and accepting people. The children were beautiful and so polite. We soon realized that the school was in need. Although we took notebooks and pencils, we found
that there was a lack of books. Others took school supplies too. I would like for you to advise your clients that if they are so inclined and would like to share with the children, books suitable for K-6th graders would
sure be appreciated to begin a small library that was lost in a recent hurricane. Travelers need to know that there is a need and appreciation by the people who visit. I have made it my campaign to get the children a nice library and books in their homes too. Thank you.

Vinaka,
D&R Thiel
Pleasantville, IA

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McCoy Travel Family

We wanted to drop you guys a line since returning from our adventure to the Hawaiian Islands. We want to thank you so much Hiapo for putting the trip together for us. My wife and I had to put off our honeymoon 10 years ago due to family and financial limitations. Patience is a virtue and this trip met those expectations and more. We spent the first two nights in Oahu at the Hilton Hawaiian Village in the Rainbow Tower overlooking the Pacific Ocean. Pearl Harbor was a very moving experience and we enjoyed the step back in history. The city tour allowed for us to get a better grasp of the Hawaiian History prior to islands becoming a state. We spent the remaining time on the island of Kauai. It was so beautiful with the turquoise water and mountainous landscape. We stayed at the Sheraton on Poipu Beach. We spent our days taking a helicopter tour of the island, a boat tour of the Napali Coast, multiple snorkeling trips and a luau at Smith's. It was a great time and we will never forget our getaway . We have already had some friends ask about the trip and they have expressed desires to make the trip as well. We plan on sending them your way. You guys have got it down to a fine art with a flawless system. Thanks again for all that you guys did for us.

Hope to stay in touch.
B&C. Cooley
Ellisville, MO

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Lori,

We are settled in and back to work.....sigh!!!!
Oahu - Hawaii was beautiful! The hotel was great! It was clean, staff was nice, the adult only pool had us at hello!!!! LOL The flags on the back of the pool chairs to get service was a cool idea.....the waitress were super fast and efficient too! We loved the bar "Rum Fire" ...it was the happening place to dance under the stars!

We asked the locals about food and went to Duke's steakhouse ----OMG AMAZING--- we all agreed it was the best steaks we have ever had! Then we went to the "Shore Bird" for a fun night of grilling and singing - great memories!

The catamaran was awesome! We hiked diamond head which was breath-taking. Did some snorkeling at turtle cove and sharks head after we toured the island and shops on the north shore in our super cheap SUV you recommended!
Pear Harbor ....well still brings tears to my eyes.... it was a very moving experience for me as my dad was deployed from there 3 days after the bombing and sent to Okinawa where he received his purple heart. We meet 4 WWII vets which was just too cool for us! Got our pics taken with them and helped them place their lei's on the memorial!!!
All the food in the hotel was great and the breakfast deal was just that, a great deal! Food was really good!
The luau was great, food was good! Transportation not so much, but Overall things were great!

Flights were long but ok.....we all agreed first class the next time for more space. Being greeted with our names and a staff member right after getting off the plane made things MUCH easier for us! We do plan on returning some time ....all the locals recommended we try Maui next time....so why not!
Thanks so much and we did get your message....we had a meeting with the sun that day!

Mahalo to you and your staff!!!!
J. Hartsock
Williamsport, MD

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Lori,

We had a wonderful time, I believe we will planning to return in future to try and do some thing that we missed doing this trip. Your assistance was greatly appreciated and we look forward to returning in future.

Thanks
B. Van Scyoc
Shippensburg, PA

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Aloha Lori and Mahalo for arranging such a wonderful trip for us!

We had a fabulous vacation on Maui! It was really hard to leave, and even harder to arrive home to the daily grind. Next time (and there will definitely be a next time), we are going to need something closer to 2 weeks to really bask in the relaxing pace of it all. Here are some of our thoughts on the places, and please be sure to let us know if you have questions:

Honua Kai - was a beautiful place - spacious, comfortable rooms, huge lanai, nice facilities, lovely grounds, good restaurant. The kitchen could use a bit of shelving for food as the dishes took up all the cupboard space.

Kea Lani - What can I say? It's the Kea Lani. We love it. Absolutely love it. Beautiful rooms, grounds, pools, beach. Impeccable and friendly service. Fantastic breakfast buffet. No wonder we keep going back. We loved them when they put us in that Villa four years ago, but we also love their regular suite! :) We love almost everything about the Kea Lani. The ONLY downside is that they no longer have a reasonably priced restaurant to have dinner with your kids.

The beaches at Wailea and Makena are sooooo great, and they were much more accessible to our children than Kaanapali. I was surprised by this, as I vacationed for years on Kaanapali with my own parents and siblings when I was growing up. I remember playing in the ocean all day, every day. But the ocean in front of Honua Kai was too rough for our kids the first few days, and was too immediately deep for them to play in safely. There's no sand shelf. The Wailea beaches have that (a soft, sandy, gradual bottom), plus the snorkeling, so our kids were able to boogie board, body surf, and snorkel all day. We saw a huge (probably 5 ft) sea turtle down there - totally awesome!

We had fantastic meals throughout the trip, did part of the Hana Highway, went to Haleakala, and just all around enjoyed ourselves. I really can't wait to go back. We were sorry not to get to see you and give you a squeeze. Next time, okay? If you have any questions about any of my comments, please feel free to call me. Thanks again Lori, we had a fantastic time! :)

Mahalo,
L. Hubbard
Bend, OR

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Hi Melissa,

I have already spoken to AND heard back from Mike via e-mail. He has already far exceeded my customer service expectations. I look forward to doing business with your agency. I sincerely hope we can make something work.

Thanks for running a great organization.
Best regards,
B. Kinch
Boston, MA

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Bula,

We had an amazing holiday at Castaway Island in Fiji. Thanks to Lori for being really helpful in getting our transfers and hotel planned. The staff at Castaway is truly unique...in all of my travels around the world I have never encountered such a friendly staff anywhere. We only spoke to Lori a few times but she was able to answer all of our questions and get back to us with answers she did not know. Every time we called she answered her phone...no voicemail and no sitting on hold. It was a nice feeling to know that when we called we were able to talk to Lori.
Keep up the great work Lori!!!

Vinaka,
A&E. Martorina
Chicago, IL

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Aloha Faye,

The trip was excellent, thank you very much. Namale was almost perfect with super nice people, excellent facilities and service. They really went out of their way for our anniversary dinner with music, cake and room decorations. I told Anna, they probably have never seen people who stayed together for 35 years. We have broken the Namale record (it was 30th anniversary before). The diving was badly affected by the weather but I did get certified, so I am happy. The villa was excellent although AC was rather marginal.

Hawaii was very good. Four Seasons is Four Seasons - always the same and always good. We found ourselves talking about Namale all the time which tells you how much we appreciated it. The golfing was very good and lava boat even better.

As for your services, no complains whatsoever. I am very happy and will mention you on TripAdvisor. You do not have to change anything.

I hope your NZ trip was equally good. Thanks again for your help and we are looking forward to using your services again. I promise I will share you with others against my common sense.

M. Wyrzykowski
Ontario, Canada

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Hi Hiapo,

Just wanted to say our trip so far has been wonderful. The Moana Surfrider was a perfect choice-Thank you. Heading to the Big Island today and looking foward to experiencing all the Fairmont Orchid has to offer.

Thank you for all you have done to make this a special trip

Mahalo
Damon & Lynette
D&L. White
San Antonio, TX

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Hey Melissa & Hiapo,

Thanks so much for checking in. We had a wonderful time. Our son got to practice snorkling with the boogie board that had a face hole in it - he could float on the board and use his snorkle to watch the giant turtles, He loved it! He aslo liked the fire dancer at the luau.

Thanks agin- we had a great time!!
M. Ross
Portland, OR

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Ia Orana Mark,

Sorry I hadn't written yet. Things have been really crazy since we got back and have been in the process of moving plus trying to get back to work we have been swamped. Anyhow, I already have sent one person your way and there should be more soon. Lots of people are seeing our pics
and asking questions and want to go. I want to write up a nice thorough review of our trip and the amazing service you and your company provided soon. Thank you again for all the help you provided. We will most certainly be hitting you up the next time we are planning a trip (which we are hoping is soon!).

Have a great day!
T. O'Brien
Jacksonville, FL

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Hey Melissa,

I'll start off by saying that everything was how we imagined it. Hotels were accommodating and exceeded our expectations. Which reminds me, thank you for the gift basket. Our favorite experience had to be the zodiac tour of the Na Pali coastline. Food and scenery was awesome.
Hiapo gave great advice on which island to spend the most time on. We definitely needed more time in Maui then Kauai.

Thanks for all your help.
V&J. Covington
Charleston, SC

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Hello Melissa,

I just wanted to commend Hiapo for his excellent and timely service! I am not well versed in making travel arrangements and he was able to answer all my questions and obtain arrangements for that Hawaiian vacation I have always dreamed about taking. I can hardly wait!

Thank you for your excellent service. I hope this is the first of many other travels arranged by your agency for us.

Sincerely,
B. Wyman
Longview, WA

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Hi Hiapo and Annette,

We just wanted to send you a note to thank you for helping us plan what was the best vacation of our lives! The service that the both of you provided was top notch and we truly thank you for making our honeymoon so special.

Hiapo, the hotel accommodations were amazing! I have to say, the St. Regis in Kauai is unlike any hotel we've ever stayed at. Thank you so much for helping us change our car rental to a convertible. Cruising around on the beautiful islands of Hawaii with the top down was awesome. And of course we really appreciate the bubbly that was dropped off in our hotel rooms on both Kauai and Maui.

Annette, thank you for providing the detailed information on the road to Hana. We stopped at the banana bread hut on the Keanae Peninsula. It was absolutely delicious! The activities we booked through you were so much fun. We enjoyed the surf lessons and snorkel trip to Molokini especially. We liked surfing so much, we booked them again before we left Maui.

We have been back to work for two weeks now and it's only 50 degrees here in NY. Luckily we took many photographs in Hawaii to remember the awesome time.

Thanks to you both again. We of course will mention your names to our friends who will be going to Hawaii in the upcoming months/years.

Mahalo,
J & A. Mra
New York, NY

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Hi Mike,

Great to talk to you this afternoon, I was way out in the "gunnels" of garages cleaning and putting away summer furniture etc.... winter is approaching quickly. I had a couple of more thoughts after we spoke. First, thank you for your great news letter the other day always fun to read what is going on in the islands, as we have spent alot of time there.

Thank you for all your help we have been telling our friends what a find you all are, it is certainly a niche that is needed in the travel business. Also, thank you for the heads up on "Aloha wear" I can tell this is going to be a very relaxing holiday.

Looking forward to hearing from you,
J. Murdoch
BC, Canada

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Hello,

We couldn't of had a better experience in Hawaii. Our accommodations and excursions were perfect. Annette and Hiapo made our trips just-- AWESOME! We had such a good time, I suggested two of my co-workers to reach out to McCoy travel. Hiapo is already speaking to one of them.

We had a great time and can't take you and your team enough! THANK YOU!!

J. Kim
New York, NY

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Bula Mike & Melissa,

David and I had a wonderful time in Fiji and loved the Warwick Resort. It was beautiful and the Fijian people were awesome. In fact the people really made our trip.
Thank you Mike for all your hard work and the suggestions you provided as I know I was a challenge.
Our experience on Air Pacific was good and they were able to put us in the upper deck which was really nice because we were able to lay down and was really good for Dave as he has a hard time sleeping on airplanes. We would definitely fly AP again.

Again the Fijian people were wonderful, happy, gracious and had a great since of humor.
Rosie's service was also very good and the driver that took us to the hotel provided us all this historical information about Fiji and was very interesting.
We had a great time on the two island trips. The side trips really gave you the Fijian culture and the entertainment was great especially on the Robinson Crusoe Island. Thanks again and we will recommend your services to our family and friends.

Vinaka and Cheers~
V & D. Willett
Camarillo, CA
P.S. We had a lot of fun with the Aussie's as well and even got an invitation for a visit to Australia.

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Hi Hiapo,

I just wanted to send you an email after our first day here. So far the trip has been beyond amazing, more than I could have expected. I did not tell Tara any of the details of the trip, so the first class airline trip over, the honeymoon bure once we got here, etc. She has been totally amazed so far, this was exactly what she wanted for her honeymoon. I was surprised with the level of service from the staff here. Everyone we meet introduces themselves to us and wants to know how they can make our stay here more pleasurable. This was an unexpected surprise to me.

Thanks again,
D. Murany
Roseville, CA

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Hi Faye,

I know you are on vacation but thought I would send a quick note to let you know that we had a wonderful time at Taveuni Palms. Unfortunately, Kelly and Tony were not there but on vacation, however Derek took great care of us. Andrew and I both commented that we felt it was the best vacation we have had. Fell in love with Jimbo and the rest of the staff and absolutely LOVED Taveuni. The only problem was that we did not get to stay enough nights and are planning to go back (as soon as we can) and for more nights. I really didn't know if it would live up to my expectations after reading your e-mail and the comments on Trip Advisor about what a wonderful place it was, but it surpassed all of my expectations. Thank you again for all your hard work in making this work for us as it really was exceptional.

Have a wonderful time in a New Zealand. I will be in touch soon - as soon as we can figure out when we might be able to get over there again (and this time, I will book it far in advance!)

D. Fisher
Yorba Linda, CA

As Posted on "TripAdvisor"

Wow! Taveuni Palms not only met, but exceeded all of our expectations.
After reading most of the previous posts on Trip Advisor, I will admit my expectations were pretty high, but still had doubts on whether I might be a little disappointed. I can say that we were not disappointed in the least – what a vacation!
After a long flight we arrived and were met by Babbu and Derek (filling in for owners Kelly and Tony while they took a much deserved vacation) and dropped off at Coconut Grove for breakfast while they finished getting the lower villa ready for us. An hour later, we were whisked to the resort, greeted with lei’s, bula drinks and the staff welcoming us with their beautiful Fijian singing. It was overwhelming to say the least.

We were shown to our villa and could not have been happier. The location is spectacular and we immediately felt ourselves relax and melt into the day. Jimbo (Kelly and Tony’s lab) came up to greet us and we knew it was the start of a great trip.

I am the type of person that has to plan everything out and we immediately went down to see Anna to schedule the activities for the week. Anna was so kind and just smiled at us and took notes, letting me know they would get back to us. Teila came to meet with us regarding our dinner selections and our activity choices. Teila is one of a kind – she listened to what we wanted to do and then smiled and gently suggested that we switch some things around as some of the excursions we wanted to do fell on the weekend or holiday and would be much more crowded (crowded for Taveuni that is) than if we went on a different day. She was so right – we were the only people at Bouma Falls when we went, and only saw 4 other tourists during the Lavena Kayak/Coastal Walk.

We went out snorkeling with John (boat owner/captain) and Johnny (staff snorkeling guide). John knows all the best places to go, as previous posts have indicated. The coral and fish colors were absolutely amazing. Additionally, we did the south island tour one day and visited the waterslide – we had so much fun. The local village kids showed up, so we actually got to see them “surf” the waterslide – it was amazing. Unfortunately, we never made it out on the resort sea kayaks, but plan on getting to that on a return trip – yes, we have already booked a return visit and are counting the days.

The meals were delicious and the presentation was beautiful. The staff is so amazing – they are all so friendly and are always smiling. We, too, were invited to Sia’s village for the lovo. It was such a great experience, something we felt everyone should do if presented with the opportunity – it really makes you think about what is important in life. Fijians are the nicest people we have ever met. As we say, we arrived as guests but we left as family.

And finally, we usually book our travel plans ourselves, but this time we used Faye Bartlett at McCoy Travel. It was such a pleasant experience to work with Faye. The flight was pretty full by the time we were booking and she was able to work her magic and get some seats released so we were able to purchase the tickets we wanted. On top of that, she saved me more money than if I would have booked the trip myself.
All in all, the best vacation we have had to date and well worth the money.

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Aloha Lorena!

Thanks for the follow up email....our trip was fantastic!! The resort, beach, and water was beautiful! We had a fabulous time....thanks so much for putting together such a memorable trip for us! :)

Thanks again!
S. Rempe
St. George, KS

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Hi Faye,

I know you are on vacation but thought I would let you know that we had a wonderful time at Taveuni Palms. Unfortunately, Kelly and Tony were not there but on vacation, however Derek took great care of us. Andrew and I both commented that we felt it was the best vacation we have had. Fell in love with Jimbo and the rest of the staff and absolutely LOVED Taveuni. The only problem was that we did not get to stay enough nights and are planning to go back (as soon as we can) and for more nights. I really didn't know if it would live up to my expectations after reading your e-mail and the comments on Trip Advisor about what a wonderful place it was, but it surpassed all of my expectations. Thank you again for all your hard work in making this work for us as it really was exceptional.

Have a wonderful time in a New Zealand. I will be in touch soon - as soon as we can figure out when we might be able to get over there again (and this time, I will book it far in advance!)

D. Fischer
Yorba Linda, CA

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Lorena ,

Thanks again for your great help in booking such a WONDERFUL vacation! The Grand Hyatt in Poipu was very kind to us, providing a partial-ocean view that also overlooks the courtyard. The amenities included were fantastic, including a complimentary bottle of champagne and a day-long cabana rental by the beach free of charge. After visiting the north shore for snorkeling and the east coast for plenty of shopping, we definitely made the right choice by staying in Poipu at the Grand Hyatt. You got us a fantastic deal, and the whole trip went without a hitch. Our only regret, as I'm sure is common, is that we didn't book it for long enough!

All the best, and should we return to the islands, I'll be sure to give you a call!

Best,
Z. Horn
Rockville, MD

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Hi Melissa & Mark,

My clients just emailed to say their vacation was wonderful, and that Namale is truly paradise. I want to thank you for all your help with this reservation and our office will certainly use you in the future.

Regards,
Fran
Pacific Palisades, CA

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Thanks Melissa,

Mark was great to work with. He was pleasant, efficient and got us the vacation we wanted for the price we wanted to pay. We’re so excited about our trip.

Thank you.
J. Chavez
Ft. Lauderdale, FL

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Dear Faye,

I want to thank you for helping me with booking our Hawaii vacation. The vacation was nothing but fabulous. We had such wonderful time on Maui that we have already started talking about going back to Maui or maybe going to the Big Island next year. I am sure I will need your help again. Also, thank you for sending us fruits. It was a nice surprise and they tasted sooooo good!!!

Thank you again and enjoy your time in New Zealand.

N. Bell
Elko, NV

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Dear Melissa & Mark,

We had a nice time in Hawaii ~ thank you for helping us with our arrangements. The Hotel was great and we have no complaints about your service.

Kind Regards,
J. Edwards
Taiwan

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Aloha Joanne,

Thank you for planning our trip. Everything was great without any problems. I would highly recommend you and use you in the future.

Thanks,
M. Weinstein
Newport Beach, CA

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Bula Lori,

We will for sure be asking for your expertise when we go to Fiji again as a family. In the meantime any places we should be keeping our eye on? Someone said there is a great family resort on the other side of Likuliku?

Did Tracy mention they now refer to us as the responsible parents after we jumped off the 45 foot waterfall at the end of the Lavena Coastal Walk? I attached a picture of me jumping. We also missed our flight from Nadi to Taveuni and flew in on the cargo plane. It was amazing and we were so glad it happened. Just us and 2 pilots in a tiny plane. Such amazing views. Daily volleyball was also a highlight and we decided to do the resort scuba with Jamie and are hooked! We will be scuba certified when we go back. And of course we miss sitting nightly with the Band Boys drinking Kava. We are both suffering from severe post paradise depression. I told Tracy to let us know if they ever have a job opening as we will sell everything and move to Taveuni in a heartbeat!

J. Patrick
Oregon City, OR

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Hi Melissa,

The travels arrangements Hiapo made for us were perfect. As for Le Taha'a, the accommodations and the food were amazing. We couldn't get a massage appointment during the last four days we were there so your guests might want to plan those in advance. The local folks were all great and totally accommodating.

Thanks,
P. Chang
San Francisco, CA

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Bula! Vinaka! To Lori and McCoy Travel.

We had an exceptionally problem-free vacation, for both the Beqa Resort and the Sydney portions of our trip.

The flights, on both Air Pacific and Pacific Blue (aka Virgin Pacific or whatever name they're going with), were wonderful. They give one much more leg room and friendlier ground and flight crews than standard U.S. carriers.

The food and diving experiences at the Beqa Resort were very good. The diving itself was the highlight of the trip, seeing lots of new fish and corals.

I should note that virtually all of our dive group used the massage services available at the spa at Beqa Lagoon, even some of the men who'd never submitted to a massage before. ALL of the masseuses were EXCELLANT! Some of the best massages that any of us had ever experienced.

I cannot think of any improvement on your end. Lori did a wonderful job of advising and organizing our trip. Her tips were on point and very helpful.

Thank you both.

Mahalo,
R. Newkold
Honolulu, HI

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Hi Lori,

I can tell you right away that my experience was exceptional! The travel to and from Beqa Lagoon was without a hitch, and the information you provided regarding the duty-free being open early in the morning upon arrival was correct, in spite of the doubts of some of my co-travelers.

From my perspective, the Fijians at the Beqa Lagoon Resort did an amazing job of making us all feel welcome, comfortable and safe. I thought the diving was very good, the dive crew outstanding, and most of the sites they chose were pretty good, if not excellent. Plus, I'm glad I opted for the shark dive. It was incredible! Next time, though, I'd be sure to turn around during the first dive because sharks were cruising by us, and some of my fellow divers neglected to point it out. Otherwise, I would have seen even more sharks! I can definitely recommend it.

The other thing that really stood out for me was the food. It was like dining in a 5-star restaurant! And your suggestion to always order the dessert was spot on. I was extremely pleased with the food. And it was such a nice touch that the wait staff learned each of our names quickly and always used them when addressing us. Very cool and special!

Of course, the people I went with, Fabio's Fabulous Dive Buddies, made the trip very fun. For a group of 11 people from varying backgrounds I was pleasantly surprised at the chemistry between us all.

The only wrinkle in the trip was that my camera was stolen at the resort. I have my suspicion who it was (another guest), but no confirmation. I felt my belongings were safe there, and never expected something like that to happen, but there are always dishonest people everywhere you go. In spite of what happened, I didn't let it ruin my vacation. And others took enough photos for all of us, so I've got plenty to show my family and friends here in Portland.

Regarding spreading the word, I've been talking up Fiji quite a bit and told several folks that I booked through your agency. When I get a minute, I'll get on TripAdvisor and comment there, too.

I'm sure I'll be in touch because I'd like to visit Hawaii this winter.

J. Gornick
Portland, OR

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Happy Clients in Equador/Galapagos Islands

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Hi Faye,

I just wanted to thank you for all your help with my 3rd anniversary wedding trip to Bora Bora. The Four Seasons and St. Regis hospitality was beyond my expectations!

The rooms at St. Regis we decorated nicer, more comfortable beds, and substantially larger than the Four Seasons. However, the food, spa, and overall "vibe" of the Four Seasons, my husband and I thought, was better. The spa was world class! We had a 3-hour couple massage that ended with a mineral bath for two!!

Thanks for mentioning our "VIP" status with you, I really appreciate it and look forward to working with you in the future.

Thank you thank you!!
K. Hansen
Rancho Santa Fe, CA

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Hi Mark,

Thanks so much for everything. Nara and I really enjoyed the honeymoon; it was more than what we imagined. We will definitely keep McCoy Travel in mind for future vacations.

Regards,
R. Mistry
Fort Wayne, IN

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Hi Faye,

We just got back from our amazing trip to Fiji and I just wanted to let you know that we had the most amazing time. We could not have asked for a more perfect honeymoon! Thank you so much for all of your help in making this happen for us. I've already sent your contact information to two friends of ours who want to go to Fiji as well. We're still a little jet lagged but we'll send a few pictures your way :)

Also, the folks at Rosie's were awesome and they made our trip so easy because everything was so well organized that we didn't have to do any of the thinking for ourselves :)

Just a heads up. Mom wants to go an a family cruise to the Mediterranean next year. I've never been on a cruise so I have no idea where to begin and I'm pretty sure that planning the family reunion will fall on me. So I'll be contacting you when the dust settles here :)

Thanks again!
A. & L. Cuasa
San Diego, CA

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Bula Lori,

We both had a great time on the Fiji trip, thank you so much for the arrangements. The 7 day Blue Lagoon cruise was a delight we were very lucky to have had the B.L. CEO on board during the cruise that may have made things even better. The crew on the ship could not have done more for us, 1 crewman for each 3 passengers. This was truely a Birthday Trip to remember. The stay at the Westin was again great & Rosies Travel Service was outstanding. We had them arrange 2 day snorkling trips from Denarau Harbor that were outstanding. I would have to say that the best thing about the trip was the friendly & and helpful people we met in Fiji, the staff at Rosies, the Hotel staff, the ships crew as well as people on the streets.

Denarau Harbor has a number of very good restaraunts with reasonable prices, the hotels are a bit pricy however. Local transportation is also reasonable. If & when we go back to Fiji we think we would like to go to several of the outer Island resorts spending several days on 2 or 3 snorkling & relaxing.

We will be spending Jan. & Feb.2011 on Oahu. We would like to visit Kauii sometime during the stay & wonder if you have any deals on airfare from HNL & suggestions on were to stay?

Thanks again for all your help.
P. & H. Vogel
Spokane, WA

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Melissa,

Our honeymoon was an amazing experience, and there's no way we could have organized it on our own - Faye at McCoy Travel was a huge help and we're so glad we worked with you.

Our favorite part of the trip was the personal attention at Qamea Resort and Spa. It was amazing how every staff member immediately knew our names. The food and drink were great, and we felt the balance of relaxation time and optional daily activities was perfect for us. Also, the Lover's Tango Massage that you were able to include in our package was a highlight of our trips to the spa at Qamea.

Overall though, as I said before, it was great working with McCoy Travel. Faye was very helpful from our initial research phase to the booking to the actual trip itself. We'll be sure to look into using you again for future vacations.

Best,
K. & M. Dugan
Philadelphia, PA

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Thank You Melissa,

We are still in the planning stages, but wanted to let you know that Lorena was Great!

Aloha!
L. Silva
California

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Hi Melissa,

Overall, we had a great time on our trip and it was a pleasure dealing with Hiapo who was very thorough and helpful.
The best part of course was being able to contact him and having him arrange everything from our hotel, flight and
car rental and not having to juggle it all myself. We did have a room mix up, but once resolved things went very smoothly. And we really enjoyed the Four Seasons Resort in Wailea.
We didn't plan too much in the way of sightseeing, but the road to Hana was really spectacular, even though it was a long day's worth of driving, the views were breathtaking. We also really enjoyed Makena which was so close to the hotel and also provided incredible views. I loved going canoeing with the hotel's morning outrigger canoe group and getting a chance to go in the ocean and see the incredible sea life. Even though I'm not the best swimmer, they let me use a life jacket and with a pair of goggles I felt very safe and able to explore. I think that might have been one of my favorite parts of the trip. Seeing the live sea turtles and sea life. I had planned to go horseback riding in Makena and was really looking forward to it, but I got injured on my second outing with the canoe group when I got back into the canoe and hurt my rib. So that was a bummer.
I loved using the Four Seasons serenity pool at sunset and the jacuzzi to enjoy the magnificent vistas. And we took a few side trips to Kapalua, Lahaina and the Iao Needle which were fun. For the trip back, I hadn't realized that there was a three and a half hour layover in Honolulu. I do appreciate everything Hiapo did for us and will recommend your agency to our friends.

Mahalo,
S. Gottfried
Rancho Palos Verdes, CA

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Hello Melissa
I just wanted to get back to you regarding the recent trip we took which was booked through McCoy Travel. Sorry it has taken me a while but after returning from our trip life has been busy.

My wife and I went to Fiji for our Honeymoon and stayed at Namale Resort and Spa. We began looking at destinations about a year ago during which time we came across your web page. We were having difficulty determining which resort was the right one for us so I contacted your office for some advice. Faye Bartlett returned my call almost immediately and spent a good bit of time talking to me about the different resorts - the pros, cons, and costs of each. Ultimately, we decided on Namale due to a combination of privacy, available activities, room design, all inclusive nature, friendliness of the staff, and overall feel of the resort. Our talks with Faye were extremely helpful in making our decision, and we were very happy overall with the experience.

I feel that we got an outstanding vacation package by using your company. The three things that jump out in my mind are 1) Free upgrade to an ocean bure 2) credits that we were able to apply to our inter island airfare 3) access to the Rosie's lounge in Nadi. My wife and I could have easily made the arrangements by ourselves, but we would have had to have paid for all these extras. It is clear that your company has made great relationships that it can leverage on behalf of your travelers.

The communication throughout was outstanding. We were getting updates and emails from your staff from the time we called until the week before we left... not to mention your follow up email once we returned! As I mentioned, we started planning this trip more than a year out, and my expectation was once we booked the trip and arrangements were made that would be the end of it. I was very pleasantly surprised with all the follow on correspondence. If nothing else, it gave me confidence that if we did hit a snag during the trip your office would be up to speed on the details of our vacation and ready to help out.

In terms of your service, there is very little I can recommend to improve. It was truly outstanding across the board.

As I mentioned, my wife and I had an amazing time at Namale. The bures and resort were absolutely beautiful, there were enough activities to keep us busy but not too many that we felt exhausted, and the staff was absolutely amazing. We loved the diving and my wife absolutely loved the spa. The picnic lunches were fantastic, but mostly we just enjoyed sitting on our deck staring out at the south pacific. It's really too hard to pick out one single thing.

The only complaint we had was with the food and the drinks. The food was ok, but not great, and the wine and mixed drinks left a lot to be desired. Fortunately neither was real high on our priority list, but it is important to note because they simply are not up to the standard of the rest of the resort.

Without a doubt we will keep your service in mind for future vacations.

Thanks so much.
M. & M. Bailey
Lorton, VA

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Hi Mike,

We had a wonderful time. Everything was beautiful. Very expensive though but we did have a good time.

Thank Mike for your help!
M. Hintergardt
Yorba Linda, CA

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Hi Sue!

Hawaii is awesome! I loved it, not enough time though, next time it will be much longer. The resorts were beautiful. I really can't tell which was my favorite because they both had qualities that I enjoy, The Hilton Waikoloa was just beautiful. We enjoyed the breakfast buffet and it was so nice that it was included. The vow renewal was very nice Penei was very sweet and the photographer we had we really nice too, we got some really awesome pictures. We went on a helicopter ride with Blue Hawaiian Helicopters, and I was very excited I didn't get sick, I was a little disappointed that the trip we selected didn't take us to see the top of the Volcano, There was just not enough time to explore.

The Hawaiian Hilton, I loved being in Oahu, all the activities going on there. Our room was fine.

The flights were long on the way out, I never dreamed that a 6 hour time difference would cause such a difference in your body clock. But it just made us feel like early risers!! The flight home was delayed until 9:00 pm which was awesome because we went Para sailing right before we left. My cousin asked his girlfriend to marry him while they were up in the air so that was really special and I would have been so disappointed to have missed it. So, I'm sure God made the flight late so I could be there!! :) Cause I've been coaching him forever on getting engaged!!

All in all the trip was awesome and I am going back and staying 2 weeks next time. I'm even thinking of going back with my husband next May for our 25th Anniversary, (if we can swing it). Thanks for everything!

Aloha!!
L. Roy
Springboro, OH

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Hi Sue!

The trip was AMAZING!!! We would like to thank you for all the help & coordination. It's exactly what we needed after a pretty intense of wedding events. The Sofitel in Moorea was the best spot on the island because of the bay & number of fishes/corals. We had the last bungalow at the end of the deck which was just perfect with a direct view on Tahiti. The St. Regis was also amazing. The service was perfect and I think we were there during a quiet week.

I will definitely recommend the spot and the great service that you have provided.

Thanks for all your help & Mauruuru :)
M. & N. Bolte
Montreal, Canada

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Faye should be nominated the best travel agent in the world!

With patience of a saint when I changed my mind a thousand times on the dates and the location I wanted, to her resourcefulness in finding and securing the very best deals for us, to her quick responsiveness to my thousand emails and phone calls, her sensitivity, humor and kindness to my frantic rush to secure our honeymoon, Faye worked a miracle on the very, very limited budget my fiancé and I had, and had us upgraded to the very best-overwater bungalow lagoon with VIP status, in order to make our dream honeymoon in Tahiti come true! If this isn’t a happily ever after ending, I don’t know what is!
I'll send a photo of us in our overwater bungalow soon!

Thanks again!
R. & C. Ruggieri
San Diego, CA

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Dear Melissa & Faye ,

Our trip was the greatest experience of our lives. I think the single best experience was our wedding at the St. Regis quickly followed by the food, service, and overall accommodations at both the St. Regis in Bora Bora and the Paul Gauguin Cruise. Everyone that we worked with was EXTREMELY sincere and authentic, anticipating and exceeding our every want. It was truly a magical experience.

Thank you.

R. Sharpe
Yakima, WA

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Hi Sue,

Sorry it has taken me so long to reply - it's been a busy summer! Our trip was wonderful, thanks so much for all of your help! Thanks also for the lovely food & drink that was in our room at the Fairmont Kea Lani when we arrived.

My favorite part of the trip was the snorkel trip thru Trilogy. The staff was top-notch in every way. Funny thing, once we got back I was looking through my Maui For Dummies book again (where I found your agency) and found info on Trilogy. I didn't see it before the trip. They got a great rating, but there was a caveat about them becoming "too slick"....I didn't find them to be that way at all. Oh - and a warning, the trip back from Lanai is very choppy (they said it's always that way), for me it was very scary but I lived through it, and it didn't change my opinion of the whole day at all.

The hotel was fabulous also! The staff was great, and I loved how they came around w/cold towels, ice water, and pineapple slices during the day. Their cabanas are very reasonably priced. You could choose either $100/day which included free drinks, juice, fruit, etc or $100 for two days not including the extras. We got the cabana for 2 days, worth every penny on days where there isn't a cloud in the sky. As a comparison, the cabanas in Wisconsin Dells resort hotels run $100 - $200 day depending on the season.

Dinner at Nick's Fish Market was superb, and also the most expensive dinner we've ever had! The bill was $400+ for 4 of us. We expected it though, and it makes for a good story. In my opinion though (I'm not a fish eater except for crab & scallops) the best meal I had was the BBQ on Lanai after our snorkel trip. I've never seen my son eat two pieces of chicken and two helping of peas!

Other highlights were Lahaina village and the helicopter ride, though I didn't go on it. Just Joe and the kids. I get air and sea sick (took Dramamine before the snorkel trip and I was fine). They mail you a DVD of it, so I got to see it anyway. A funny - rather weird - story surrounding the helicopter ride. We learned that there is a big push for time share resales there in Maui. The guy at the snorkel shop, who rented us great snorkel sets, tried to give us a huge discount on the ride if we spent 2 hours listening to a time-share salesperson. He was very, very slick about it and we almost bought into it. After that we noticed lots of people in the area trying to sell deeply discounted activities if you spent the time listening to the spiel. That was probably the only dark spot of the trip.

I hope this email isn't too long for you - I figured the more I told you the more you could tell future customers :-) All in all, it was a fabulous trip and my husband is already talking about us going back someday.

Thanks again for all your help - I'll be sure to use you again in the future if we do go back there, or any other place your agency can help with!
C. Strupek
Bloomington, IL

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Hi Melissa,

Thank you for your e-mail and request for our comments regarding our recent trip to Alaska. First of all, I want to give a big "thank you" to Lauren on your staff who was so helpful in answering all our concerns (this was our first cruise) and making sure that everything went smoothly for us and for Winston and Kathy. Lauren was wonderful. Writing for Arthur and myself, we would certainly ask McCoy Travel for any future world travel we plan in the future. I have been forwarding your many e-mails to a friend who wants to go someplace on tour.

Here are a few comments regarding our trip. I hope that they are helpful.

1. Airline travel went very smoothly going and the delay on our return to San Francisco couldn't be helped because of the low visibility at the airport. We arrived at the airport around 9:00 a.m. and had to wait until our 3:45 p.m. flight to San Fancisco. Since we had all our luggage with us, we had no choice but to sit around the terminal for 6 hours. One thing we did not like at the airport. We were given luggage tags the evening before we left the ship to attach to our check-in luggage. The luggage tags were not numbered and when we went to claim our luggage at the airport, there was no security person checking that the rightful owner picked up their luggage. We felt this was poor security. We had to go directly from the bus to claim our luggage at the airport and could not tour Vancouver at all.

2. Holland America's tour guide, Peter Gaspar, did a outstanding job the 9 days he led our tour and handling any minor emergencies that came up.

3. The hotels during the land portion in Alaska and the Yukon were mostly adequate; however, the room at two of the properties were small and no air condioning so they were not very comfortable because it was very warm during our stay.

4. The prepaid dinners on board the Volendam were excellent and the service was also outstanding. We thought the Ledo deck's breakfast was always very good.

5. The tours included in our package was very good and the time-schedule our land portion had was well organized. We had some delays in Anchorage that couldn't be helped. Holland America does an excellent job of handing out informational literature at each stop. This was one of the most organized portion of our land tour.

6. I thank Lauren for suggesting that we do the land tour first and complete our trip on board the cruise. The land portion of the trip was hard on someone who likes to sleep in, and this allowed them to sleep late on the ship if they wanted. For us, the four days on board was just long enough. I don't think I would like being on a ship for a longer length of time.

7. Our next trip will probably be in a year or two and we would like to go to Australia and New Zealand next. Is there a land tour and cruise package that can be arranged?

I tried to make fair comments regarding our tour. I wouldn't hesitate to recommend this trip to our friends and we learned a lot about how to travel. One suggestion I would make. They sell pants that can be worn long or unzipped to make them into shorts. This would definitely be recommended for Alaska. Some parts were very warm and others were cold where a jacket was needed. We were lucky with the mosquitoes. They didn't bother us except in Fairbanks and Beaver Creek but sun screen and repellent are a must.

Regards,
A. Fujikawa
Selma, CA

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Hi Melissa,

Our recent trip was great. Grand Cayman was a wonderful place to take a family vacation. The water was warm and the diving was beautiful. The first place I've been where I could dive without a wetsuit (I get cold in the bathtub). We ended up chartering a boat through Divers Down because the first dive operation we used (Red Sail) that was through the Westin just had too many people on it and had limited options for dive sites. I became spoiled after diving in Fiji and Tahiti with the small boats. Divers Down had good reviews online and their crew was really nice and was good about recommending dive sites. My stepdaughters also got their Advanced Open Water Diver Cert through them. The Westin was a very nice to place to stay and had a nice pool and beautiful beach. Please let Lori know it was a great vacation and we really appreciate her good job. We look forward to having you help us with our next travel plans.

Thank you,
L. Kiker
Camarillo, CA

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Bula,

I recently had the opportunity to work with Faye wherein she assisted in booking a trip to Fiji for me and my husband. Faye was fantastic and definitely put the effort in to make my dream vacation happen. She answered every e-mail and phone call promptly and always answered all of my questions. I usually do all of our vacation planning/booking myself, but after my experience with Faye, I will not hesitate to contact her before booking our next vacation as she exceeded all of my expectations! Faye is a delight and definitely an asset to your business, as I am sure you already know.

D. Fischer
Yorba Linda, CA

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Aloha Sue,

Our vacation was wonderful!!! Thank you for all the work you put into making this such a memorable experience. Thanks also for the welcoming snack basket. I couldn't stay away from the chocolate macadamia nuts!! The Fairmont was spectacular, our room was excellent and so was our view. We enjoyed the breakfast, it really kept us going all day. We toured pretty much of the island ( in our sweet red mustang convertible) Ron is still dreaming about that, and we feel that the Fairmont in Wailea was a perfect pick for us. Absolutely beautiful!!! We really enjoyed the tours, we were upgraded on the helicopter ride and viewed the whole island from the front seats with the pilot-- spectacular!! The snorkel cruise was alot of fun and very exciting seeing all the sea turtles, fish, coral, and even an octopus.

The luau was enjoyable and the ride to lahaina was unbelievable, it had just rained, and we saw so many rainbows!!! It was so beautiful pictures couldn't capture it. Can't say enough about how much we enjoyed Maui. Oahu was nice, and glad we were able to see it, but didn't compare to Maui. Pearl Harbor was touching and definitely something to experience. We enjoyed watching all the surfers on Waikiki beach. The Royal Hawaiian was nice, ( pool is awfully small), but once again probably not fair to compare after staying at the Fairmont.
I really can't thank you enough, you were very pleasant to work with, and I feel you truly put together the best possible vacation package for us!!! Would definitely contact you for any future vacation plans!!

Thanks again,
R & M Cunningham
Ballwin, MO

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Hello Faye,

First, we had the best trip of our lives! Our Tahiti Wedding Ceremony was outstanding-we loved it so much!!!

The highlights of the trip were:
-the airline was great. They served 2 meals plus snacks and drinks and all of the headphones, pillows and blankets came without charge.
-The Sofitel resort is AMAZING! We visited other locations during our adventures and nothing looked nearly as amazing! Our overwater bungalow was like something out of a dream. The staff was great and friendly (though there was more of a language barrier than we had anticipated...it made it fun).
-Our wedding ceremony. It was intimate, beautiful and more than we could've imagined
-The motu picnic was our favorite excursion during our stay (and we booked several others while on the island). The company you booked us with were really cool people. They made us feel like we were hanging out with family.

All in all, we loved our vacation. We have recommended the islands as well as the travel agency to many of our family and friends already. We really would like to thank you for all of you help. We've attached a couple of pictures from our ceremony in case you're curious.

Thank you again for all of your help!!!

K & H Jones
Long Beach, CA

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Hi Mike,
Just wanted to let you know we had a wonderful trip, Fiji is amazing.

Thanks a lot!!
M. Carrick
Fresno, CA

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Aloha Joanne,

I am so much enjoying my stay here at the Napili Kai ... it is truly a little tropical island paradise with a very relaxed atmosphere, just what I was looking for. I have a beautiful studio above the lobby area with a magnificent view of the beach. I just love it!

Upon my arrival, I was so pleasantly surprised with your gift of a bottle of white wine. Thank you very much for this in welcoming me to lovely Maui. Yesterday, I attended the breakfast orientation hosted by Pleasant Holidays. There was a very good presentation of all of the various activities/tours available. I signed up for the luau, so far. The breakfast was very nice as well.

Joanne, again, many thanks for making my holiday arrangements at the Napili Kai. I look forward to working with you again as I make future plans to return to Maui.

Mahalo and best wishes to you,
L. Bergant
BC, Canada

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Aloha Lorena,

Thank you very much for answering our mail. We are happy to use your service again and to refer our friends and family wishing to travel to USA. Hawaii has been an incredible experience and difficult to repeat for us who come from so far away! but who knows, it's free to dream, right?

We thank God for such a wonderful honeymoon, everything has gone well and the weather and health has accompanied us every day.

Thanks again for everything and we hope to use your services again.

Sincerely,
R. Cazorla & J. Gómez
Barcelona, Spain

+++

Aloha Lorena:
Muchas gracias por responder nuestro mail. Estaremos encantados de volver a utilizar sus servicios y de referenciarles para cualquiera de nuestros amigos y familia que deseen viajar a USA. Hawaii ha sido una experiencia increible y difícilmente repetible para nosotros que venimos de tan lejos! pero quién sabe, soñar es gratis, verdad?

Damos gracias a Dios por hablerla podido realizar en nuestra honeymoon, que todo haya salido bien y el tiempo y la salud nos haya acompañado cada día.

Nuevamente gracias por todo y esperamos volver a utilizar sus servicios.
Atentamente,
R. Cazorla & J. Gómez

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Faye,

We had a great time loved it!!! Want to go back in October. Speared fish, great people, great food and nice resort. for a child friendly place it was very nice, thanks so much!

J. Finton
Yorba Linda, CA

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Dear Melissa,
I would like to praise your employee Caroline Gold. My daughter was recently married on Maui in June of this year. Caroline had been working with us since June or July of last year with many suggestions for this trip of a life time. She arranged the wedding date with Alalani Hill ( who provided the most inspiring ceremony) along with the beautiful location. Caroline was wonderful in keeping our plans all organized. Even though she was going through a personally stressful times with her sister's illness she remained in touch realizing how important this trip would be for a party of 15. The reservations to the luau at Lahaina were great and the seating wonderful. She kept us informed about events and plans even when there was natural disaster (brush fire) on the island. Her positively helped to assure us that all would be well. I want to thank her for all she did for us to make this a wonderful experience.
Again, thank you for your help in planning the perfect anniversary vacation.

M. Reinecke
Lake Charles, LA

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Hi Melissa,

I'm sure he deals with hundreds of clients every year, but both times he handled our trip to Fiji it was very professional and he kept in close contact with calls and updates that was very appreciated - more so than any other agent I've dealt with, so attention to detail and service was noted and appreciated.

Thank Mike for your help!
A. Schwarz
Tustin, CA

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Hi Annette,

Just wanted to thank you again for you help in booking our Maui activities. The Grand Wailea Luau was fabulous!
The food was delicious ( better than expected), the show was wonderful and entertaining and the setting was gorgeous. I would highly recommend this to anyone. From the 8 year old to the 80 year old, we all loved it!

We also loved Charlie Young Beach, just a few minutes from where we stayed and you were right, Cool Cats does have the best burgers on the planet! So much more to see and do, we'll just have to go back again soon.

Thanks again,
L. Vipiana
San Anselmok, CA

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Aloha Melissa & Sue,

I want to thank you and your team for the wonderful planning and recommendations that made our 25th wedding anniversary most special. My wife and I could not have asked for a better trip to Moorea and our accommodations at the Sofitel were fabulous. The most significant part of our trip was the over water bungalow. We were able to sit on our deck and watch the fish right underneath our bungalow. We were able to snorkel right off our deck. My wife said over and over the ambiance was the most romantic she had ever experienced. Our favorite place to eat on Moorea was a small restaurant called Rudy’s. The owner made you feel a part of the family and the crab stuffed Parrot fish was out of this world. We also ate at Le Mahogany which offered a nice alternative. Our anniversary dinner was at the restaurant “K” at the Sofitel which was out of this world. I would recommend everyone visiting the Sofitel eat at least one meal at “K”. Very romantic!

One recommendation I would give for future vacationers is to find a grocery store early in their vacation to get breakfast food. We did this and it saved us a lot of money. The meals at the resort were quite expensive and we just needed a little something to get started in the morning…not a big meal.

We had the time of our life and appreciate the recommendations and help in making our vacation reservations. Everything was just as you advertised and exceeded our expectations. Thank you for your help!

J. Wisely
Chanhassen, MN

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Melissa,

We are just starting to think about a return trip to Fiji in September 2011. I contacted your website to get some suggestions, but figured I would get just some ads from you in a couple of days.

So I was most impressed when I received a call from Faye almost immediately. Then I was even more impressed (a) that she actually knows Fiji, and and (b) that she didn't pressure me to try to make an immediate sale. (We are not yet ready to book, and any pushiness would have just irritated me.)

So your firm is well represented by Faye, and we will be back in touch as our plans take shape.
K. Glazier
Pasadena, CA

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Hi Faye.
I'm officially a married woman!!! We had the best time. It was everything I hoped it would be. I haven't stopped talking about it yet. I'm sorry it took me so long to get back to you. I have so much to tell you about and I'd much rather do it over the phone. I'm really looking forward to sharing all the details with you because none of it would have been possible without your advice and expertise. Talk to you soon. R.

By the way, my mom is planning a last minute trip to Australia. I gave her your contact info and told her she absolutely had to talk to you about it. She should be calling you sometime this week.

R. Viso
Cheshire, CT

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Aloha Melissa,

Jane and I just wanted to thank you so very much for everything you did for us to make our honeymoon so special. We just got back yesterday, and we had a FANTASTIC time! All of the accommodations were perfect - we loved the Mauna Kea Beach Hotel and the Four Seasons Bora Bora! I've attached a few photos from both spots - I hope you enjoy them!

Again, mahalo for everything. I hope we get to work with you again in the future!
Alec

Thanks Again,
A. Schumacker
Miami, FL

Hi Melissa and Mark,
The vacation was phenomenal. It was by far the nicest vacation I have ever gone on. The resort was stellar, and the staff was amazing. The room was upgraded for free to a private casita which included a private infinity pool. Swiss travel was wonderful. The trips were timely and well-coordinated.
Thank you for your efforts.
J. Olmedo
Scottdale, AZ

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Dear Caroline,
I wanted to tell you that our Hawaii Anniversary vacation was spectacular! The beauty of Lanai and the activities on Maui were unmatched. Seeing the spinner dolphins in the bay while sitting on our bed at the Four Seasons Resort at Manele Bay was unbelievable. The champagne that you arranged on our arrival was excellent. The accommodations at the Four Seasons and at the Ritz Carlton Kapalua were as nice as anywhere we have ever stayed. The activities you arranged were well organized and the added information concerning what to wear and what to take were extremely helpful. The lunch at Mama's was delicious and the setting was unforgettable. My wife's favorite activity turned out to be the day trip to Oahu, but my favorite was the helicopter ride. I appreciate all the effort that you put in to planning our trip, and I am glad that I found McCoy travel on the internet. I have told all my friends that they need to go to Hawaii and to use you as their travel agent. My wife and I plan to return soon to see the whales, to visit Kauai, and to return to Manele Bay. When we plan to travel there again, we will definitely use McCoy travel and your services in particular. I was sorry to hear about your sister, but I hope you and her family are doing well.
Again, thank you for your help in planning the perfect anniversary vacation.
T. Foropoulos
Corinth, MS

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Bula Melissa!

We loved our trip and wish we were still there. Everything went smoothly. I loved both resorts, they were so different and I would tell all to call you to go to the Fiji-Islands as everything went very smoothly. Lori was excellent and it was a treat meeting her.

Thanks Again,
J. Eber
Miami, FL

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Hi Faye,

Out trip was fabulous, Thank you so much for all your help and the gift you left us at the hotel. Maui was breathtaking and we fit in exactly what we could. Molokini and the luau were top notch. I wish we had more time but I guess we will just have to come back and see it again.
I was truly amazed at the color of the water. I have been a lot of places but I have never seen water as blue as it was in Hawaii. Again, thank you and thanks to your group, it was a memorable vacation.

Bless you and Mahalo
C. Lockwood & Family
Edinburg, IL

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Hi Mike,
Thought I'd let you know, our Namale stay was fabulous - the best trip ever. Thanks much for your recommendation.
R. Ferguson
Lantana, TX

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Hi Mike,
Just thought I’d let you know that we returned back from our trip to Fiji a couple of nights ago. We had a FABULOUS time and I wanted to thank you for your help with our trip.

We continue to love Fiji and I plan to hopefully start a charity to help with some additional school funding. At a minimum, I plan to gather up a bunch of supplies and ship them over. We met a gentleman from the State Department who was at Matangi while we were there who is building the US Embassy in Suva who is going to help with the logistics. He will remain in Fiji until the Fall. The kids are truly amazing and they need some additional support. It would be so great if more people sent supplies to Fiji for the schools & children.

Glad you had a nice trip.
K. Flynn
Bellevue, WA

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Hi Mike,
I had a wonderful vacation. Pearl Beach Bora Bora assigned me to room 44, one of the best premium rooms. I was the very end of the structures and had mountains straight in front of me. I really enjoyed the shallow clear water!

Thanks for everything.
A. Bird
Reno, NA
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Mahalo Lorena!
We had a blast in Hawaii! You guys are a fantastic company. We have already recommended one couple to McCoy Travel - I'm sure we’ll be able to send more your way!

Aloha!
M. Baez
Tewksbury, MA

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Bula Bula Faye!

Wow, what an incredible experience Bill and I had in Fiji... Incredible. Thank you for our guidance in our plans to Fiji and to Tokoriki specifically. We have slowly been returning to our lives of responsibility...not easy! not fun! Can't we stay in our little Bure on Tokoriki forever?! Just kidding, but we have truly been missing our experience there.

We will definitely keep your services in mind for future trips in South Pacific. We go to Hawaii every few years, so will keep you in mind for sure.

We have told everyone they must go to Fiji and have told them if they decide to go I have the perfect travel agent for them! The shells and coral and the snorkeling and just the balmy beauty...Bill especially loved chasing sharks...and we both loved the private bures with outdoor showers and a private path to the beach and the lovely people and...We could go on and on.

We look forward to future travel planning with you.
Much peace,
Vinaka vakalevu!
E. & B Hawver
Redondo Beach, CA

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Aloha Melissa & Sue,

We had a wonderful trip to Turks and Caicos. Thank you very much for guiding us through the process; we had absolutely no hang-ups or difficulties. I will send you a few pictures soon. The location and layout of the resort was my favorite aspect; I have never spent that many days with such a minimal need for shoes. The food and the staff were also great. We will definitely be planning future trips to Grace Bay; I can't wait take the kids on the sailboats!

Thankfully,
S. Tanner
Hohenwald, TN

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Hi Faye,

I just wanted to let you know that we have returned from Hawaii.
Thanks for all of your help with the planning of the trip. We enjoyed the pineapple in our room in Maui and the candy in our room in Kauai. The views and the rooms were great!
I enjoyed it so much, I am ready to go back.
I will be in touch with you in the future if I do any traveling.

Thanks again!
C. McKay
Laurel, MD

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Bula Lori!

Corinne and I wanted to thank you for recommending Qamea to us and helping with all the arrangements. The experience was everything we had hoped for and then some. The magic of the resort and more importantly, the heart of the people we encountered during our stay was beyond words. We’re already planning for when we can go back and visit our new family.

While we were there I think I took about 1000 pictures! We still have not gone thru them all and selected a “subset” to send our friends but when we do we will be sure to include you. The wedding was wonderful, Cia and William took pictures and video and helped with the little last minute details with Corinne’s dress and flowers.

Would love to hear about your Tahiti trip… hope that was grand as well… we would probably still choose Qamea but it’s always nice to hear about other destinations too. We can also cross Samoa off our list… we got to spend a few hours there on the way out! (LOL)…

Hope all is well with you!
K. Wolfe
Tampa, FL

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Sue,
Our honeymoon was amazing. Everything couldn't have gone smoother. Matamanoa Island Resort was amazing. It is exactly what we wanted. The beach was perfect, the snorkeling was out of this world (Bekki said it was better then the Great Barrier Reef), the staff couldn't have been more friendly, the bures were perfect, and the pool was awesome. I would suggest that people do a la cart rather then a meal plan. The food options are way better. Other then that, I would highly recommend this resort. Bekki and I had the time of our lives.

Thank you so much for all your help. You really made our honeymoon go smoothly and without any hitches. The only bad thing was it only lasted a week.

Thanks again.
I. Herzon
Burbank, CA

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Sue,

It was perfect! You guys did an amazing job, all of the little details were worked out, connections were seamless, and the experience was first rate. LikuLiku is incredible, and the OWB sits right on top of a beautiful coral reef, really amazing. Thanks for everything, happy to provide you guys with a strong recommendation.

Best regards,
K. Roashan
New York, NY

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Hi Melissa,
We had an awesome experience with Lori, she made our dream trip come true. Lori was great she was always there to answer any of out questions an did a great job keeping us in the loop with everything. We have recommended her to all of our family an friends. We are already planning our next vacation with her.

Thank you,
K. & J. Calaway
Johnstown, CO

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Hi Melissa,

Everything was absolutely perfect I couldn't have asked for a better place. Mark Cardoza was great, he answered all of our questions, was always available and we are very thankful. Everything went smooth as soon as we got to the airport. Rosie's staff was wonderful and helpful. The staff at maravu was great I cant even describe in words how great they were, they catered to our every need and they treated us like we were one of them, I don't think we will ever meet any nicer people then them, the food was excellent, the activities were great (always had something to do) We always had privacy and that was wonderful that's what my wife wanted.
We plan on going back to Maravu on our 5 year anniversary and we will defiantly be using you guys again, if not for you we wouldn't have had the perfect honeymoon that we had and we thank you!!!

Mahalo,
A. Williams
Morehead, KY

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Hi Melissa,
I wanted to say that we really enjoyed our trip – the folks at Beqa were excellent and took very good care of us!
Hiapo was great to work with and put together a nice package for us. We really enjoyed it and will use you for future travel I’m sure!
So, highly recommend Beqa Lagoon Resort – they were awesome – a 5 star rating across the board! Excellent food, diving, staff and very friendly hosts. Finding the Scorpion Leaf Fish was a treasure. The Novotel was a nice, clean place and would be great as a hop–off point for some of the activities on the main island.

Regards,

T. Stricker
Sherwood, OR

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Hi Annette,

I wanted to thank you for handling our activities while we were on Maui. The Lahaina Luau, Sunset Catamaran and Helicopter Tour were all great. We even tried a few of the eateries you mentioned and they were fabulous! We'll recommended you to all our friends!!!

Again, thanks.

J. Gates
Castle Rock, CO

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Hi Melissa,
We had a fabulous time in Qamea, Fiji. It was a trip of a lifetime, and one we will cherish forever. We had a beautiful wedding, with the staff going out of their way to make it perfect for us. It was. The weather, the food, the accommodations, the beauty of the island….everything was just perfect on our trip. Of course, my single favorite experience would have to be my wedding. Being married right there on the beach with the ocean splashing behind us was inexplicable. But if I had to choose another (as there are so many) it would be dancing and singing with the native villagers and their children at the Friday “Meke” celebration. What a memory. Thanks to Mike Brown for suggesting Qamea to us, and taking care of everything on the travel end. His help was invaluable in finding Qamea and lining up everything necessary for a stress-free trip. I feel like we found a little gem in McCoy travel, and will definitely use your services again. I have already recommended you to several of my friends.

If there were a weak link in the chain at all it would only be that we had a bit of difficulty with some of the airline reservations (i.e. they couldn’t find us listed, or bumped us to another flight, messed up our connection flight a bit, etc.) but even these things were pretty small in the big picture. We didn’t lose any of our luggage and we arrived safely to all our destinations.
This was just such a wonderful experience and I am grateful to McCoy travel and all of the staff at Qamea who helped give us this amazing wedding, trip and memory.

Warm Regards,
N. & A. Jellema
Ogden, UT

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Hiapo
Thank you so much for all the information and the card that was sent via email. This type of personalization has really meant a lot to myself and Stephanie. This is a special trip for us and I want to thank you for making us, especially her feel like it is more personal and catered to her.

Regards,

V. Falcone
Visalia, CA

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Aloha Mike,
I don’t know if I ever said thank you for the wonderful arrangements you helped us make for our trip to Maui last December. We stayed at the Fairmont Kea Lani Villas and had a wonderful time. Everything was just how you described, and perfect. Thank you for providing us with a great deal on a first-rate vacation.

Thank-you for your service and Thanks to Mike Brown

Warm Regards,
The Liggios
Verona, NJ

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Aloha Melissa,
We had a fantastic time in Hawaii. Everything went to plan exceptionally well, no problems at all. All your hard work was worth it as we enjoyed the entire holiday. Our rooms were beautiful and the service at both resorts was great. We enjoyed the busy life of Waikiki and the relaxed atmosphere of the Big Island. The Hilton Waikoloa was very nice, I would recommend this to anyone travelling to Hawaii. The prices you gave us were very affordable, much better than we could get here in Australia. We would definately return and look towards Maui and Kauai. Also would love to book through McCoy travel for future Island holidays.
Thank-you for your service and Thanks to Mike Brown

Warm Regards,
K. & C. Ledger
Victoria, Australia

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Aloha Michael,

How are things? I came back to reality yesterday afternoon and I HATE it!!!! I tried calling you while we were still in Maui but I guess you were on vacation yourself. I just want to say on behalf of my wife and myself thank you so much for helping set up a great honeymoon. We had a blast. The Fairmont especially blew us away and the room was amazing. Thank you for the chocolate covered strawberries and champagne also, that was a very nice touch. I know I definitely was a huge pain in the axx but now I know for next time I don’t have to be with the thorough job you did. Thanks and Mahalo!!!!! Go Yankees!!!!

Best Regards,
C. Liebe
Deerpark, NY

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Hi Faye,

Just wanted to say thanks for all your help planning our trip to Hawaii. We had a really great time and everything was very smooth thanks to you. The new room ended up being great - I never emailed you back to let you know. But thanks again for taking care of it for us.

We will definitely recommend you to friends and family who are considering going to Hawaii.

Thanks again!
E. Svalstad
El Cajon, CA

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Melissa,
Soon after I contacted you, Lori Evans contacted me. I now have a wonderful diving trip planned to Fiji next month and am very excited! Lori was full of information and enthusiasm, was very client-centric, and was as pleasant to deal with as I remembered Robin to be. I felt that Lori negotiated on my behalf with the resort involved in the vacation package. The package itself was exactly to my specifications, which Lori was only able to do after uncovering my habits, preferences, travel experience, etc. All these are indications to me that she had my best interests in mind. It is my estimation that she represents your company VERY well. In difficult economic times like these, excellence in customer service carries a LOT of weight. I wanted to take a moment to let you know of the terrific individual you have in Lori Evans.

Warm regards,
J. Magpayo
Fullerton, CA

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Melissa,

Our 'Weddingmoon' in Hawaii was perfect- we did not want to leave! Hiapo was completely wonderful and the Royal Hawaiian an amazing experience! There were so many fun parts, I don't know that I could narrow down a single favorite experience. We LOVED our hotel and everything they provided (view, breakfast, service, Mai Tai bar), the reception dinner at Azure Restaurant was perfect, and all our activities were fun.

I loved working with your agency and thank you for employing such wonderful people!

Regards,

A. Sgalitzer
Bellingham, WA

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Hi Melissa,
It was a great trip. I found Lori to be patient, quick and very professional. Couldn't be more pleased with the arrangements. Tokoriki itself was a delight. It was beautiful and just what we had in mind. The people who worked there are the friendliest I think I have ever come across in a resort. Everyone seemed to know who we were within 24 hours. I look forward to returning someday. Thanks to all at McCoy Travel for making it work.

D. Weyerhaeuser
Lakewood, WA

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Aloha Sue,
I can tell you guys that this was the BEST trip we have ever taken! It just kept getting more and more amazing and I'm so very glad we used McCoy Travel to plan this out because we would have been so lost otherwise.

* The Moana Surfrider Waikiki was a great hotel, the room was small, but quaint, it was great being right on the water, the staff was wonderful. The only thing we didn't care for was the food, but I would certainly stay there again.
* The Fairmont Kea Lani on Maui simply blew us away. Really. We just could not get over how beautiful the place was, how amazingly friendly and helpful ALL of the staff were, how welcomed we felt, how at home we felt...we just could not get over that place and we are definitely planning to take our kiddos there when we return to Hawaii in a few years. Amazing!
* The Royal Hawaiian did not disappoint either. Not quite as impressive after coming from the Fairmont, but gosh, the staff was incredible (again!). The day we left HI, our checkout was at noon, but they took such good care of us, letting us hang out at the hotel, giving us a key to the suite so we could shower/change before our plane left. There were so very considerate. And the food??? The food at this hotel was our FAVORITE!! Everything was so fresh and flavorful. So delicious...we were very surprised. We only stayed one night, but we ate 3-4 meals there because we loved it so much.
* You booked cars via Alamo rental for us and they were wonderful, too. They helped us upgrade to fun cars and it was so pleasant dealing with them that we ended up going back to rent yet another car for our last few days on the island.

We did have a bike trip with Maui Downhill, but they had to cancel our trip. So no feedback on that.

Once again, we were so very glad we used McCoy Travel. I know our trip was a little complicated to plan out, but Sue, you did an incredible job putting it all together for us. Our 10th anniversary was truly something memorable!

Mahalo!

M. & V. Anderson
Manor, TX

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Hello Melissa & Sue,
I hope all is well! We had a wonderful vacation. I have already posted a note on trip advisor. I felt compelled to do so because the service at the Four Season's Bora Bora was outstanding. As soon as we arrived we were very well greeted and were made to feel as though we were the most important guests at the resort. In fact every guest is treated that way. One of the days our kids got sunburned. A bottle of baby, sunscreen was later delivered to our room by Thomas, the front desk manager.

The kid's club was the best one that my kids have ever been to because it was all about the kids. They made lot's of effort in planning amazing things for free for the kids to participate in. Activities such as scuba diving lessons, snorkeling, fishing seadoo rides. Our accommodations were beautiful. The 2 and 3 bedroom villa's were stunning and very clean.

All of the staff there were so friendly and very caring. When we left at least 6 staff members were there to say goodbye.We would highly recommend this resort and will be going back again this year!!
Flights were ok. Staff on Air France were just ok. We took a trip to Tahaa, the Island was beautiful. Resort was just ok. I hope that this information is helpful and thanks for all of your help.

Take care,

C. Adler
Toronto, Canada

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Aloha Faye,

We are back and are getting settled in after the trip to Hawaii and then my trip to Calgary to visit my Mom.

We had a wonderful time and the help that you provided on every aspect was greatly appreciated. Especially given that our scope changed a couple of times in the planning process! Thanks also for looking in to the flights to return Mary Lynn one day earlier which enabled us to take her to the airport just before her flight rather than having her wait around for 5 hours at the airport. Also thanks for checking on the flights to Calgary.

We really liked staying at the Palms of Wailea. My mother in law was delighted with her garden view condo. The garden view condo that we were initially placed in was pretty dated and we didn't care for the busy street that we looked out on. After the first night we moved to an ocean view condo (for an extra fee) and this was amazing. Gorgeous views of the ocean and whales. The condo was also more up to date and not tired-looking. We would definitely stay here again. The condo was extremely spacious especially after our travels in Europe!! The location was great with the beach being just a short drive away and great shops and restaurants (though pricey) at the Shops of Wailea. We also enjoyed the live entertainment there on Wednesday night.

I thought that groceries were very expensive but was advised to get a special temporary card at Foodland that gave me large savings. We also did a snorkel trip, Luau at the Marriott and did a short trip to the Botanical Garden, stopping at a golf course and having lunch at a Cafe o Lei on the way back (this was great).

Thanks for all that you did to make our holiday perfect,
Roxanne

Best Regards,
R. Yose
Big piney, WY

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Hi Lori,
Thank you so very much for all your help during our crisis in Fiji. As you know we ended up spending 10 wonderful days at Taunovo Bay and our wedding was absolutely amazing. We owe alot of the success of this trip to you and the Young family, and we'll always be grateful for your tremendous support. I remember you sending me a hug over the phone when i needed it so much and it has helped.

We would like to send you a card. I hope we'll have a chance to plan together another trip in the near future. We absolutely loved Fiji, with it wonderful waters and lush vegetation, but mostly it was the people that left such a strong impression on us. We'd love to return.

Thank you again for everything!
Yours,
A. & B. Moore
Kalamazoo, MI

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Melissa,

Thank you so much for the e-mail and I look forward to working with Hiapo Cockett as we move towards finalizing our plans for our South Pacific vacation. Hiapo has been very helpful so far. I'm glad I chose McCoy Travel to handle our very special plans.

Thanks again,

D. Schrotberger
Puyallup, WA

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Mike,

We had a great time on Malolo - a wonderful recommendation! - thank you. We had an awful lot of fun.

We've traveled a lot before, and though the scenery, weather, beaches and sea are similar to what we've experienced in Venezuela and Colombia, the people and the culture make the Fijian islands an absolute joy to travel too!!! so much more relaxed, less hassle, much much safer and more friendly. Its a real shame other countries can't learn from Fiji's example.

It was well worth the extra flying time - thanks again. Just got to decide where to go next!

Many thanks Mike

Best regards
R. Jones
Houston, TX

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Hi Hiapo,

Just wanted to let you know that we LOVE Turtle Bay. Sad to be leaving today, but Bora Bora should be a blast.. Hiapo has been very helpful so far. Went surfing yesterday, it was a blast! Next time, I will have my arms worked out so my instructor doesn't have to paddle me to the waves each time ;) Bahaha! Went to the Polynesian Cultural Center for a luau last night, didn't realize it was so huge. We could have spent the whole day there, but we kind of expected the luau to be a little different like on a beach and with booze! LOL

I think we have found our future place to call home in Hawaii! But we still haven't been to Bora Bora so I will keep you posted. Thank you for arranging an amazing vacation thus far!!!

Mahalo!
H. Daraseng
Alberta, Canada

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Hi McCoy Travel Team,
We had a great time in French Polynesia. Thanks so much for your guidance, arrangements and wonderful service Hiapo. Le Taha'a was absolutely perfect, from the staff to the facilities and the beautiful reef right out front. The Sofitel Bora Bora Motu was outstanding as well. Really nice location and beautiful facilities. We were surprised due to the low number of guests that we had to travel to the Sofitel Beach Resort for lunch and dinner. It wasn't a problem with boats departing whenever you called but guests should be informed ahead of time. The staff was attentive and the GM went out of her way to keep us informed during the Tsunami evacuation. The snorkeling was okay and the Bora Bora diving center was outstanding.

I wouldn't recommend the other Resort we went to as the accommodations are antiquated and the reef has been destroyed by the Pearl Farms. The food was mediocre at best and a small selection. Hiapo tried to steer us clear of this place and we should have listened! The staff did a great job taking care of us and the atoll is beautiful.
We want to thank Hiapo especially for his expert advice and perfect arrangements. Thanks to Melissa for sending your team to check out these places. This is the reason we use you exclusively for our South Pacific holidays.

Mahalo!
P. Carmichael
Concord, CA

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Aloha Tish,

I wanted to thank you so much for all you assistance and leg work in helping my wife and I get things lined up to do while we are in Hawaii. This will make our trip and visit more enjoyable knowing these things are already set up, it is a big load off my shoulders. If we see anything else that we want to make sure we do, I won't hesitate in contacting you.

Thank you so much!!! - Mahalo,
G. Villacres
Silver Spring, MD

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Hi Melissa!

We got back from our Fijian honeymoon a little over a month ago. We wanted to let you know that we had the most wonderful time! We stayed on the main island at Waidroka Surf and Dive Resort for the first 4 nights, and we completely fell in love with that place! It was a very unique and intimate resort, and we realized that as soon as the driver drove us up really steep dirt roads to get to the resort. The staff was all really nice, and we became good friends with them in no time.The staff also upgraded us to the honeymoon bure, which was really big and cute! Ryan got plenty of surfing in, and we both went scuba diving and snorkeling. It was all really great. Plus the food was soooo amazing! They served us 3 course meals every night! And we loved everything we ate! We really loved the whole atmosphere of the small resort and didn't want to leave. After our 4 nights, we traveled back to Denarau to take the Yasawa flyer to Nanuya. It was a long boat ride, but it was amazing to see almost every island in the Yasawa's. As soon as the boat stopped at Nanuya, we knew we made the right choice by choosing that island. It was surrounded with amazing blue waters, and the bures were all hidden in the trees. We got a warm welcome from the Fijian staff, and they showed us to our Oceanfront Bure, which was incredible. While at Nanuya we did a lot more laying on the beach than at Waidroka, but we were so content to just sit and stare at the clear waters. We also did the cave dives, went scuba diving and shark diving, and did lots of snorkeling. The scuba diving and shark diving were awesome! It was so fun to be so close to the sharks and big fish and the staff made us feel really comfortable. That was definitely one of the highlights of the trip. The dinners at Nanuya were also amazing! The dinners weren't included so we were planning on just splitting them every night, but after tasting the amazing crab on the first night, we decided we didn't want to share because it was so good!

Ryan and I did a lot of research on the different Fijian islands and resorts before we made our decision to go to Waidroka and Nanuya. We wanted to get lots of diving in, as well as some lounging on a beautiful beach. We were worried about the resorts that we picked only because we had to travel a little extra to get to them. But both resorts were worth the extra traveling and I couldn't have asked for a better honeymoon.

Please especially tell Lori thank you for helping us! She did such an amazing job at giving us any details on any resort we were interested in, and I knew that she wasn't just trying to make a sale. She was very patient with us, even though we had so many questions. She made everything very easy for us, and made us feel extremely comfortable.

Thank you again for everything and we will definitely let you know when we're ready to plan another vacation!
R. & M. Brown
Fountain Valley, CA

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Hi Faye,

Just wanted to let you know that everything went perfectly in Hawaii. Had and absolutely wonderful time. First class all the way! Thanks for all your help in making it happen.

Best Regards,
J. Minck
New York, NY

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Aloha ,

Below is the info on the wonderful lady Sue, that I found who was so great helping me plan our Hawaii trip. Like said, it was INCREDIBLE, and she's really good at knowing what's going to be best for you after she talks to you for awhile. I'm convinced our conversations helped her with leading me to the right hotel, etc. Also they have great packages they can put together with their vendors. If you want to go to Oahu/Honolulu/Waikiki, I would definitely stay at the Moana Surfrider Westin. It is right on the beach, and the hotel is GORGEOUS! The food was incredible, the Spa experience was AMAZING, and it is literally right on the "Rodeo Drive" of Honolulu as far as shopping. Ridiculous!

We had a beautiful tower room; it was pretty big, (an auto-upgrade in the package we bought) and was literally overlooking the ocean and Waikiki beach - it could not have been more surreal! The room also had a nice-sized balcony with two patio chairs and a small table and plenty of room to just hang out and listen to the surf (Tim literally thought he had died and gone to heaven!). I took several pics (hundreds!); one is the sunset one night (a big event as you can see), the hotel front at night (doesn't do it justice!), the bay where we went snorkeling (OMG! gorgeous and too much fun to see all the pretty fishies!) and the views from our room (yes, that big "mountain" on the left is Diamond Head which is on the SE end of the island; it was a volcano once I think). The hotel had a complimentary "special services coordinator" person that could help you with the different tours to do whatever you wanted. The tours were too fun and the guides were a hoot! The snorkeling at Hanauma Bay was SO much fun, and Pearl Harbor/USS Arizona were unforgettable. They were both very reasonably priced.

But you might decide you'd rather do something else, and try Maui, Hawaii or Kauai; they are all supposed to be beautiful (we'll do one of those next time) There's tons of stuff to do on those islands and they are much less populated (Oahu has 75% of Hawaii's population probably due to the hospitality industry since Pearl Harbor and Waikiki are there). Anyway, when you're ready, Sue is a great help at guiding you to what you want based on your budget. AND travel is pretty darn cheap right now; I was really surprised how much we got for how little. It was everything I dreamed of, and more - Like the pilot said when we arrived into Honolulu, "Ladies and Gentlemen, welcome to PARADISE!!! " and IT WAS !!!!!

A. Kelley
Dallas, Texas

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Hi Michael,

I just want to let you know that we had a great time on our 7-Day cruise last Christmas in Hawaii, and I want to thank you for making all the arrangement for us. From the time we arrived and returned back home was a problem free experience. You guys are an awesome bunch and I hope we can do it again soon.

Best Regards,
M. & R. Serafica
Windsor, California

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Hi Faye,

Thanks for the heads up and the information. Yes I imagine having to jaunt all over the south pacific and to the US to see the kids and relatives could be quite the cost. Guess living in the proverbial paradise has its warts, tough life and all. But, hey! Someone's got to do it! Guess you can "tough it out"! Struggle through it and all. Stiff upper lip you know! Chin up now, that's a good lass! No crying! LOL
Looks like you've been unanimously elected to help us with our future jaunts across the world as well. A poll of a few friends resulted in all agreeing that any trip of this magnitude needs professional attention. I heartily agree. So, you're it my dear! After all, why change horses in mid-stream? Talk to you soon!

Have a great day!!
D. Altman
Spring Creek, NV

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Dear Mike,

I just wanted to says thanks, you are so informative and knowledgeable. It is truly a pleasure speaking with you. Once again thanks for all you time.

Sincerely,
S. Landa
Morganville, NJ

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Hi Lori,

Pleasure talking to you. We had a wonderful time in Tahiti! We were treated like royalty, it was great and the resort and bungalows were incredible. The resort put those adorable big cookies in our bungalow for the kids one day with the their names on them.. They loved it.. Very cute!

We are really happy and appreciative and want to go back there again next year so be on the hunt for good prices for air and accommodations. Attached some nice pics.. we took over 1000 of them. Please keep me posted if u come across any incredible deals for next xmas.

Thanks for all your help in planning this trip for us, Lori.
I. David
Los Angeles, CA

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Dear Sue,

First of all let me wish you a happy new year. I'm back already since one week but as you can imagine, it has been a busy one after such a beautiful vacation. Let me immediately thank you for all your assistance and recommendations, everything worked out perfectly.

Moorea, Sofitel: the island is simply gorgeous (we also rented a scooter for a day to go a little bit around). The resort is probably one of the best and surely has the best beach. Food was excellent as well.
Service was a bit lower than our expectations. On the other hand, the room was pretty nice and its location was excellent; the water is beautiful and plenty of snorkeling to do.

Raiatea, Le Tahaa: OUT OF THIS WORLD.
Simply the best experience ever. You know a bit my tastes and my past experiences such as Fiji, Cook islands etc.
Le Tahaa has been by far the most fantastic experience ever. Location is beautiful, they said they upgraded our room (I don't know if it's just marketing or for real...;-) ) that was overlooking Bora Bora instead of Raiatea, service was expedite and very precise, staff was extremely kind and professional, food was very good, room was outstanding...
I could continue for 2 pages.

Generally speaking, let me tell you that everything worked perfectly with transfers etc. Absolutely no problem.

Enjoy a happy and successful 2010. Talk to you soon,

A. Clerici
Tokyo, Japan

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Hi Melissa,
We had a great time in New Zealand and on Rarotonga. Lori always does a great job for us in putting together our vacation (I have attached our email to her). We will be happy to refer friends to your company. We have recommended your company to friends interested in going to Fiji, but in the future, we will also recommend you for the other places as well. We are also happy to serve as a reference as well if you should have someone who wants another opinion.

Thanks
A. & C. Stump
Prescott, AZ

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Bula Mike,

Thanks Mike. We had a great time and the food at the Cousteau resort was out of this world.

R. Skauge
Alberta, Canada

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Aloha Michael,

We loved the Grand Wailea and wanted to thank you very much for your kind gestures. You have been so generous, kind and helpful and I wanted to let you know how much we appreciate that you go out of your way for us and for caring so much.

Thank You again,
C. Bollhorn
BC, Canada

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Hello Faye,

I just wanted to say thank you so much for all of your help with our trip to Fiji. This trip would not have happened without your help. I will most certainly contact you in the future for any travel needs and I will gladly recommend you to others I know that are planning vacations as well. Thank you so much!

Have a great day and thanks again,
J. Kelly
Denver, CO

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Dear Hiapo,

We have just returned from a wonderful trip to Fiji. You arranged a terrific package, on very short notice at a peak time, at the Intercontinental Hotel, which is a stunning property.
A friend recommended we call McCoy Travel when we said we were thinking about a trip to Fiji. You made our trip absolutely seamless and you suggestions were right on point for our needs. We will certainly call you when we are ready to plan a trip to Moorea.

Thank you, Hiapo and a Happy New Year.
Kindest regards,
M. & B. Schaefer
Kihei, HI

PS The gourmet restaurant at the Intercontinental is called Navo. It is a delicious eating adventure. We loved it!!

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